Moderator: 2020vision
by MarkRussell » Thu Feb 04, 2010 1:37 pm
by MarkRussell » Thu Feb 04, 2010 1:48 pm
Betfair Customer Services 04 Feb 12:43
Betfair would like to apologise for the unplanned site outage that occurred earlier this afternoon. The cause of this problem is currently being investigated by our technical team. A list of affected markets will be posted shortly.
Once again please accept our apologies for any inconvenience this may have caused
by doris_day » Thu Feb 04, 2010 2:26 pm
by MarkRussell » Thu Feb 04, 2010 2:49 pm
Betfair Customer Services 04 Feb 13:07
Affected Markets are as follows:
Greyhounds
Markets Unavailable during outage
Sheff 4th Feb / 12:27 A5 500m
Sheff (FC) 4th Feb / 12:27 Forecast
Sund 4th Feb / 12:32 A4 450m
Sund (FC) 4th Feb / 12:32 Forecast
Unmatched bets Cancelled
Sheff 4th Feb / 12:42 A4 500m
Sheff (FC) 4th Feb / 12:42 Forecast
Financials
Markets unavailable during outage.
FTSE 100 / 20 min / 12:00 – 12:20
FTSE 100 / Points Movement / 12:00 – 12:20
FTSE 100 / 20 min / 12:20 – 12:40
FTSE 100 / Points Movement / 12:20 – 12:40
Markets suspended, unmatched exchange bets cancelled & markets reopened.
FTSE 100 / 20 min / 12:40 – 13:00
FTSE 100 / Points Movement – 12:40 – 13:00
FTSE 100 / Hourly / 12:00 – 13:00
FTSE 100 / Points Movement / 12:00 – 13:00
Snooker
Markets suspended, unmatched exchange bets cancelled & markets reopened.
China Open Qualifying / Dale v Lawler / Match Odds
China Open Qualifying / Dunn v Norbury / Match Odds
China Open Qualifying / McManus v Joyce / Match Odds
China Open Qualifying / Michie v Ford / Match Odds
Tennis
Markets suspended, unmatched exchange bets cancelled, bets matched during outage voided, markets re-opened
PBZ Zagreb Indoors / 2nd Round Matches / Becker v Petzchner – All associated markets
SA Tennis / Second Round Matches / Prpic v Ferrer - All associated markets
Golf
Markets suspended, unmatched exchange bets cancelled, bets matched during outage voided, markets re-opened
Dubai Desert Classic / All associated markets
by doris_day » Thu Feb 04, 2010 2:59 pm
GaryRussell wrote:That's more than they told us
The strength of Gruss Software is that it’s been designed by one of you, a frustrated sports punter, and then developed by listening to dozens of like-minded enthusiasts.
Gruss is owned and run by brothers Gary and Mark Russell. Gary discovered Betfair in 2004 and soon realised that using bespoke software to place bets was much more efficient than merely placing them through the website.
Gary built his own software and then enhanced its features after trialling it through other Betfair users and reacting to their improvement ideas, something that still happens today.
He started making a small monthly charge so he could work on it full-time and then recruited Mark to help develop the products and Gruss Software was born.
We think it’s the best of its kind and so do a lot of our customers. But you can never stand still in this game and we’ll continue to improve the software if any more great ideas emerge.