International customers site issues

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International customers site issues

Postby GaryRussell » Sat Mar 13, 2010 3:46 pm

From Betfair's website.

Betfair Customer Services 13 Mar 14:37
We are currently experiencing issues with the bets struck by some of our international customers.

The problems are being investigated as a matter of the highest priority.

Please accept our apologies if you are affected.
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Sports betting software from Gruss Software


The strength of Gruss Software is that it’s been designed by one of you, a frustrated sports punter, and then developed by listening to dozens of like-minded enthusiasts.

Gruss is owned and run by brothers Gary and Mark Russell. Gary discovered Betfair in 2004 and soon realised that using bespoke software to place bets was much more efficient than merely placing them through the website.

Gary built his own software and then enhanced its features after trialling it through other Betfair users and reacting to their improvement ideas, something that still happens today.

He started making a small monthly charge so he could work on it full-time and then recruited Mark to help develop the products and Gruss Software was born.

We think it’s the best of its kind and so do a lot of our customers. But you can never stand still in this game and we’ll continue to improve the software if any more great ideas emerge.

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