Betfair site outage 21st April 2011

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Betfair site outage 21st April 2011

Postby GaryRussell » Thu Apr 21, 2011 1:34 pm

Betfair's website and API went down at approx 12.50 and still appears to be down at time of writing.
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Postby MarkRussell » Thu Apr 21, 2011 2:01 pm

Betfair have posted the following statement:-

The Betfair site is currently unavailable, due to technical problems. We apologise for this disruption to our service and confirm that our engineering team is working to rectify the problems as quickly as possible.

For regular updates please visit our service information page at http://service.betfair.info

If you require any additional information, please contact our Helpdesk:

Telephone:

UK 0844 871 0000
Australia 1 300 238 324
Ireland 1 800 944 000
International +44 203 059 8888

Email: info@betfair.com


And:-

The Betfair site is currently unavailable, due to continuing technical problems. We apologise for this disruption to our service and confirm that our engineering team is working to rectify the problems as quickly as possible.

Please note, ALL betting channels are unavailable, so no bets are currently being taken.

For regular updates please visit our service information page at http://service.betfair.info

If you require any additional information, please contact our Helpdesk:

Telephone:

UK 0844 871 0000
Australia 1 300 238 324
Ireland 1 800 944 000
International +44 203 059 8888

Email: info@betfair.com
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Postby doris_day » Thu Apr 21, 2011 2:20 pm

What a pain.

Pinnacle, who are my main bookmakers were recently taken down for a few days by a DDOS attack.
Let's hope this isn't the same bunch !!
'He was looking for the card so high and wild he'd never need to deal another' - Leonard Cohen
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Postby MarkRussell » Thu Apr 21, 2011 2:22 pm

Further statement from Betfair:-

Update:

We have identified the root cause of the current technical problems. Our engineers are working to resolve this issue and we hope to have service resumed very shortly.
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Postby mak » Thu Apr 21, 2011 2:27 pm

if anyone is interesting...
http://twitter.com/#!/Betfair
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Its Back

Postby maddatt » Thu Apr 21, 2011 2:34 pm

Its Back ...Hooray
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Postby Drunkenight » Thu Apr 21, 2011 2:37 pm

Yes it is back up although most of the markets are on hold. They say the markets should be opening in the next 5 minutes.
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Postby keesbart » Thu Apr 21, 2011 2:37 pm

But the horse racing markets are suspended at the moment.
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Postby keesbart » Thu Apr 21, 2011 2:55 pm

It seems horse racving is ok now
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Postby warriorfullights » Tue Oct 18, 2011 3:39 am

The number 1 reason if in case you will encounter BF being down for quite some time is all about... technical problems. It's been years and nothing changes.
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