Betfair Server Issues 9-May-11

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Betfair Server Issues 9-May-11

Postby MarkRussell » Mon May 09, 2011 1:34 pm

Betfair have posted the following:-

We are aware that some of our customers are receiving the following error message:

"Sorry, we are experiencing technical difficulties. An error has occured on the server. You may need to refresh your browser"

We apologise for this disruption to our service and confirm that our engineering team is working to rectify this issue as quickly as possible.

Updates will be made to this page with additional information as and when it becomes available.

If you require any additional information, please visit our service information page at http://service.betfair.info or contact our Helpdesk:

Telephone:

UK 0844 871 0000
Australia 1 300 238 324
Ireland 1 800 944 000
International +44 203 059 8888

Email: info@betfair.com
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Postby MarkRussell » Mon May 09, 2011 1:35 pm

And further stated:-

We are aware that some of our customers are still receiving the outlined server error message. Please be assured that our technical team is working to resolve this issue as quickly as possible.

Updates will be made to this page with additional information as and when it becomes available.

Once again, we apologise for any inconvenience this may be causing and appreciate your continued patience.
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Location: Birmingham

Postby MarkRussell » Mon May 09, 2011 1:37 pm

They have now stated the following:-

The Betfair site is currently unavailable, due to technical problems. We apologise for this disruption to our service and confirm that our engineering team is working to rectify the problems as quickly as possible.

Updates will be made to this page with additional information as and when it becomes available.

If you require any additional information, please visit our service information page at http://service.betfair.info or contact our Helpdesk:

Telephone:

UK 0844 871 0000
Australia 1 300 238 324
Ireland 1 800 944 000
International +44 203 059 8888

Email: info@betfair.com
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MarkRussell
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Posts: 1430
Joined: Tue Feb 20, 2007 6:38 pm
Location: Birmingham

Postby doris_day » Mon May 09, 2011 1:43 pm

I only do half my turnover with Betfair these days. This sort of poor service, together with their greed mentality will be their downfall in the end.
'He was looking for the card so high and wild he'd never need to deal another' - Leonard Cohen
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Postby MarkRussell » Mon May 09, 2011 1:55 pm

Betfair have now stated that the site is working:-

As of 13:52- the site is back up and we are once again taking bets. We are monitoring the site closely for further issues. Once again sorry
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