Profile not been saved/remembered

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Profile not been saved/remembered

Postby Renton » Thu Apr 19, 2018 7:11 am

Anyone else having the problem above ?
Since last week I've had to create new preferences and custom columns every time i log in as the profile is not been applied.

Im on the latest gruss version, downloaded from the forum link.
I did receive a certificate error when logging in to gruss so not sure if its a windows or gruss problem.

any help appreciated. thanks
Renton
 
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Re: Profile not been saved/remembered

Postby MarkRussell » Thu Apr 19, 2018 10:44 am

Hi,

Sounds like the Settings File may be corrupted.

Try deleting it and then a brand new one will be created.

Whilst Betting Assistant is open go to the Options Menu and select "Open Settings Folder"

This will open a File Explorer Window where you will see file named User.config

Close Betting Assistant and delete User.config

Re-open Betting Assistant and a new Settings file will be created which will hopefully fix the problem.

Regards,
Mark
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MarkRussell
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Sports betting software from Gruss Software


The strength of Gruss Software is that it’s been designed by one of you, a frustrated sports punter, and then developed by listening to dozens of like-minded enthusiasts.

Gruss is owned and run by brothers Gary and Mark Russell. Gary discovered Betfair in 2004 and soon realised that using bespoke software to place bets was much more efficient than merely placing them through the website.

Gary built his own software and then enhanced its features after trialling it through other Betfair users and reacting to their improvement ideas, something that still happens today.

He started making a small monthly charge so he could work on it full-time and then recruited Mark to help develop the products and Gruss Software was born.

We think it’s the best of its kind and so do a lot of our customers. But you can never stand still in this game and we’ll continue to improve the software if any more great ideas emerge.