by MarkRussell » Fri Jun 21, 2019 1:58 pm
Hi,
I've no idea, if you have met the minimum requirement then it should work.
It's not the software that checks, it's Betfair.
The video link is the same link as if you tried to watch it via the Betfair website.
Can you check if you can watch the video, if you open it from the Betfair website, when you have the problem?
Regards,
Mark