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by **soliddoc** » Sat Apr 07, 2007 12:24 pm

hi gary,

i tried to subscribe yesterday
but each time i log into paypal via the softwares link
i end up on a screen which asks me to enter a credit card.
i noticed that betting assistand gave me another 2 days trial
which is great.

please let me know wether its possible
to have the monthly fee paid without a credit card
( i have enough funds on my paypal account ) and
what i need to do. keep up the great work,

soliddoc

by **soliddoc** » Sat Apr 07, 2007 12:31 pm

i just noticed that i can convert currencies within paypal
so i went ahead and now have 6 pounds in my deposit
but using the softwares link i still end up on a page to
add a creditcard

by **MarkRussell** » Sat Apr 07, 2007 1:13 pm

I'm not sure I understand you.....
when you click on the link provided i.e. http://www.gruss-software.co.uk/pay_subscription.htm it takes you to a page where if you already have a PayPal account you enter your e-mail address and password and pay from funds in your PayPal account otherwise there is an option to pay using a debit or credit crad if you don't have a PayPal account.

by **soliddoc** » Sat Apr 07, 2007 3:27 pm

yeah that´s exactly how it should work
and what i expected ...

i login via the link into my paypal account
and i end up with the
option of adding a credit card

if i cancel that i get another screen telling me
that i can either add a new bank account or
credit card but no option
to directly debit from my paypal account
which it actually should have done automatically

is there any other way to send the money
directly to your paypal account ?

anyways ill just keep on trying
and hope it will work later

by **MarkRussell** » Sat Apr 07, 2007 3:33 pm

You can make a payment directly to Gary's PayPal account by paying to his e-mail address gruss@blueyonder.co.uk, please quote your Betfair username when paying.

by **soliddoc** » Sat Apr 07, 2007 4:06 pm

excellent

thanks for the fast replies

by **MalcolmSm1th** » Wed Apr 18, 2007 9:43 am

I just received an eMail from PayPal this morning telling me that my subscription to Gruss was cancelled.

I didn't cancel anything, so has something changed from Gruss' end?

by **MarkRussell** » Wed Apr 18, 2007 10:27 am

Please forward a copy of the e-mail to admin@gruss-software.co.uk because we didn't cancel it either

Thanks,
Mark

by **PeteB** » Wed Apr 18, 2007 10:30 am

I also received an email saying my subscription was cancelled - but it was on the same day as I changed my credit card details - I assumed that PayPal couldn't transfer a regular payment from one card to another maybe?

by **MalcolmSm1th** » Wed Apr 18, 2007 10:33 am

Most odd. My PayPal account is full so there should be no issue here. Also I am able to withdraw funds from the PayPal account as well so that worked this morning.

I have forwarded the eMail and, if need be, I will set up the subscription once more.

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