Update snags on Quickpick

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Update snags on Quickpick

Postby GRUSSZOOM » Thu Apr 14, 2016 2:20 pm

At 2.15 UK time still no Limerick and only giving me the next 2 races in the UK. Limerick running as I write. Can't get on because race was not coming up on Quickpick Would not have had time to jump down below to main menu.
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Re: Update snags on Quickpick

Postby GRUSSZOOM » Thu Apr 14, 2016 2:49 pm

Now 2.49 and
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Re: Update snags on Quickpick

Postby GRUSSZOOM » Thu Apr 14, 2016 2:51 pm

Now 2.49 and Quickpick refuses to update. Have tried a total refresh - nothing happening.
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Re: Update snags on Quickpick

Postby GRUSSZOOM » Thu Apr 14, 2016 2:55 pm

QuickPick just "feeding" me one race or two races at a time. Help !!!!!!!
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Re: Update snags on Quickpick

Postby GRUSSZOOM » Thu Apr 14, 2016 4:04 pm

I noticed we see no sign of Limerick. This often happens that Irish races just don't turn up on quick pick. - which is now working 4.04 pm
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Re: Update snags on Quickpick

Postby GRUSSZOOM » Wed Apr 20, 2016 1:33 am

There seems to be some improvement in this area over the past few days.
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Re: Update snags on Quickpick

Postby Captain Sensible » Wed Apr 20, 2016 11:53 am

For some reason my Aus markets never loaded when my bot refreshed them at 3 this morning , does happen every so often which is a pain because the reload wipes out the markets already previously loaded for the night :( Haven't seen any postings or Betfair messages to say they had problems with the Aus API so must be just mine.
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Re: Update snags on Quickpick

Postby MarkRussell » Wed Apr 20, 2016 1:21 pm

HI,

It's a pain because periodically the AUS markets don't get returned by the server when the call to fetch the market data is made.
All you can do is make the call again by clicking on the "Refresh" button above the Market Tree or using the appropriate Excel trigger.
Please note that if you are using Excel triggers to reload markets such as -3 then you have to wait 5 mins between uses of the trigger to get the Market Tree to reload.

Regards,
Mark
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