by crocogotter » Tue Jul 12, 2016 7:15 pm
Not BA related so I understand if you want to delete this, but there isn't a section anywhere for Betfair stuff that isn't to do with BA.
Had a day off for a change today, finally managed to get BA up and running with a new spreadsheet curtesy of Osknows, and so I was placing a few minimum level forecasts and tricasts on the greyhounds through the Sportsbook to be able to watch the races. Each race I would place a reverse forecast, a straight tricast and a combination tricast. One race I had the winner and the other 2 dogs dead heated for 2nd, so I should have had something back on all 3 bets. However, Betfair only paid out the combination tricast (2 x half stake winners), but not the half stake forecast or half stake straight tricast.
With the small stakes involved I'm surprised I even noticed, but when I contacted Betfair it was "We do try our best to minimise as many errors as possible". I would have thought something like this should be nigh on impossible to happen; at best it's extremely suspect software, at worst, well, how many other times have they not paid out on winning bets and no-one has noticed?
I know most people here use the exchange, but just a heads up to be very wary and to carefully check any bets you place on the Sportsbook, as you might not get paid what you've won.