Can't Get prices on excel

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Can't Get prices on excel

Postby LTR » Mon May 25, 2026 4:08 pm

Hi I need some help please I can't get any prices to show on excel

I have turned onedrive off saved loads of sheets on my desktop, in downloads on different drives on my computer closed gruss software uninstalled software reinstalled numerous times gruss says im connected nothing shows on spreadsheet.

Please help

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Re: Can't Get prices on excel

Postby GaryRussell » Tue May 26, 2026 7:30 am

So you are sure your spreadsheet is saved to a local drive? This feature is working so definitely an issue specific to your setup.

1) Select "Open settings folder" from the options menu.

2) Send the log file from the "Diagnostic Logs" folder to admin@gruss-software.co.uk. The file is named BA_Diagnostic-2026-05-25.log
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Sports betting software from Gruss Software


The strength of Gruss Software is that it’s been designed by one of you, a frustrated sports punter, and then developed by listening to dozens of like-minded enthusiasts.

Gruss is owned and run by brothers Gary and Mark Russell. Gary discovered Betfair in 2004 and soon realised that using bespoke software to place bets was much more efficient than merely placing them through the website.

Gary built his own software and then enhanced its features after trialling it through other Betfair users and reacting to their improvement ideas, something that still happens today.

He started making a small monthly charge so he could work on it full-time and then recruited Mark to help develop the products and Gruss Software was born.

We think it’s the best of its kind and so do a lot of our customers. But you can never stand still in this game and we’ll continue to improve the software if any more great ideas emerge.

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