BA for Betdaq

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BA for Betdaq

Postby Bart » Sat Aug 11, 2018 1:31 pm

Been getting message "General API error" when trying to log on for the past few days. It is just me with this issue?
Bart
 
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Joined: Thu Aug 13, 2009 4:09 pm

Re: BA for Betdaq

Postby MarkRussell » Sat Aug 11, 2018 2:02 pm

Hi,

Working ok here.

Can you send us a diagnostic log generated by the software.
It should show more to that error.
To find the log, click on Options from the Menu and then select Open Settings Folder.
A File Explorer window will open where you can go into the Diagnostic Logs Folder.
Send the log named BA_Diagnostic-2018-08-11.log
Please email the file to admin@gruss-software.co.uk

Regards,
Mark
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Re: BA for Betdaq

Postby Bart » Sat Aug 11, 2018 2:23 pm

Thanks for the reply. There weren't any recent logs so I've just tried a reinstall and it seems to be working fine now.
Bart
 
Posts: 18
Joined: Thu Aug 13, 2009 4:09 pm


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Sports betting software from Gruss Software


The strength of Gruss Software is that it’s been designed by one of you, a frustrated sports punter, and then developed by listening to dozens of like-minded enthusiasts.

Gruss is owned and run by brothers Gary and Mark Russell. Gary discovered Betfair in 2004 and soon realised that using bespoke software to place bets was much more efficient than merely placing them through the website.

Gary built his own software and then enhanced its features after trialling it through other Betfair users and reacting to their improvement ideas, something that still happens today.

He started making a small monthly charge so he could work on it full-time and then recruited Mark to help develop the products and Gruss Software was born.

We think it’s the best of its kind and so do a lot of our customers. But you can never stand still in this game and we’ll continue to improve the software if any more great ideas emerge.