BA clean install

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BA clean install

Postby alrodopial » Fri Sep 14, 2018 9:24 am

Hi, how do I uninstall completely BA? (app,folders,logs,profiles etc)
My installation is corrupted and has problems ie it doesn't remember user name, creates daily a streamlog file of 200MB(?) etc
Uninstalling via control panel and installing again didn't fix it (I kept my profiles)
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Re: BA clean install

Postby MarkRussell » Sat Sep 15, 2018 11:20 am

Hi,

As well as re-installing the software, before logging in you need to delete the setting file(s) which stores all your settings / preferences.

You can find the folder where the file is stored by going to Windows Start Menu and type Run in the Windows search box.
In the Run window key in the following:- %AppData%/Gruss software/Betting Assistant
Delete the file named user.config and if have used multiple profiles there will be a file for each profile name, e.g. if you had a profile named inrunning the file would be called user_inrunning.config

Regards,
Mark
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Re: BA clean install

Postby Drunkenight » Mon Sep 24, 2018 1:13 pm

Do you know where the settings for the excel 'Log Multiple Sheets Quick Link' are?

I have uninstalled and removed all the settings files and everything I could find about Gruss and Betting Assistant. Then re-installed, but the 'Log Multiple Sheets Quick Link' still has the same excel sheets stored and the settings saved.

Many thanks.
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Re: BA clean install

Postby Captain Sensible » Mon Sep 24, 2018 1:36 pm

Those files along with notes etc are stored in your Documents folder and they all start with "BA_............" The excel one is called "BA_Excel_Workbooks......."
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Re: BA clean install

Postby Drunkenight » Mon Sep 24, 2018 1:47 pm

Brilliant!! Got them, deleted them and all working great now. Thanks!!
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Sports betting software from Gruss Software


The strength of Gruss Software is that it’s been designed by one of you, a frustrated sports punter, and then developed by listening to dozens of like-minded enthusiasts.

Gruss is owned and run by brothers Gary and Mark Russell. Gary discovered Betfair in 2004 and soon realised that using bespoke software to place bets was much more efficient than merely placing them through the website.

Gary built his own software and then enhanced its features after trialling it through other Betfair users and reacting to their improvement ideas, something that still happens today.

He started making a small monthly charge so he could work on it full-time and then recruited Mark to help develop the products and Gruss Software was born.

We think it’s the best of its kind and so do a lot of our customers. But you can never stand still in this game and we’ll continue to improve the software if any more great ideas emerge.