Delete Username, How To?

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Delete Username, How To?

Postby Betscrew » Mon Feb 02, 2026 1:01 pm

Hi.
How do I permanently delete remembered usernames, please? (see screenshot).
I tried looking in the config file but no luck. Tried checking and un-checking save username but also no luck.
Thanks in advance.

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Re: Delete Username, How To?

Postby GaryRussell » Mon Feb 02, 2026 1:39 pm

1) Untick Remember username in both check boxes.

2) Login.

3) Close application

Next time you open it the username should be empty.
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Re: Delete Username, How To?

Postby Betscrew » Mon Feb 02, 2026 5:09 pm

Thanks for your quick reply.
Unfortunately, that doesn't work.
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Re: Delete Username, How To?

Postby GaryRussell » Tue Feb 03, 2026 10:39 am

You can also delete all temporary browser files.

1) Select "Open settings folder" from the options menu in Betting Assistant

2) Close Betting Assistant

3) Delete all folders with names prefixed WebView2Env
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Re: Delete Username, How To?

Postby Betscrew » Tue Feb 03, 2026 1:54 pm

That appears to have worked, thanks!
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Sports betting software from Gruss Software


The strength of Gruss Software is that it’s been designed by one of you, a frustrated sports punter, and then developed by listening to dozens of like-minded enthusiasts.

Gruss is owned and run by brothers Gary and Mark Russell. Gary discovered Betfair in 2004 and soon realised that using bespoke software to place bets was much more efficient than merely placing them through the website.

Gary built his own software and then enhanced its features after trialling it through other Betfair users and reacting to their improvement ideas, something that still happens today.

He started making a small monthly charge so he could work on it full-time and then recruited Mark to help develop the products and Gruss Software was born.

We think it’s the best of its kind and so do a lot of our customers. But you can never stand still in this game and we’ll continue to improve the software if any more great ideas emerge.