Stoploss Error

[Stu77]

Hi Gary.

On two races today i've had my stoploss matched in-running when i haven't ticked the Keep In-play tick box. On one race i had actually traded out of the bet pre-race but the stoploss was still matched in-play.

I've downloaded the new betting assistant software to avail of the new feature where my stoploss doesn't go in-play but for some reason i've been matched in-running. Is it something i'm doing wrong. I always leave the keep in-play box unticked. Thanks, Stu.

[GaryRussell]

It's not the keep in play check box that determines if the stop loss is triggered in play. If you trade out then you should cancel the stop loss by clicking on the "Cancel stop loss" button in the stop loss options tab or click the "Cancel all bets" button. The cancel stop loss button will change from red to grey to indicate the stop loss is no longer active.

If you have downloaded the latest version then you should be ticking "Cancel at in play" in the stop loss options tab to prevent it being triggered in play.

[Stu77]

Hi Gary.

I can't seem to find the button for "Cancel at in Play"

The betting assistant version i downloaded is ver.1.1.0.63w. Is this the correct version for cancelling the stoploss before the race goes in-play. Thanks.

[GaryRussell]

You need 1.1.0.64. See http://gruss-software.co.uk/forum/viewtopic.php?t=3922 for download link. You will need to uninstall your current version using the windows control panel.

[vilnius]

Hi

Does the global offset request apply to stop losses,?

Regards

[GaryRussell]

Yes. You can use stop loss combined with tick offset. The offset bet will be cancelled when the stop loss fires.

[vilnius]

Hi Gary

What I meant was the offset requests tab not the tick offset tab, does that work on a stop loss when it is fired?

Regards

[GaryRussell]

Sorry, I understand now. It doesn't apply to the stop loss bet, only the initial bet placed by clicking on the prices grid.

[vilnius]

Thanks Gary