Help - Login error message

Discuss anything related to using the program (eg. triggered betting tactics)

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Help - Login error message

Postby pelopis » Sat Dec 12, 2009 10:45 pm

Hello i need some help please. All was ok until this message started every time i open it and try to login. Image
But this happened to one pc ONLY. I can login from my laptop and from a second pc too. I made a new installation but same problem. Need your help please.
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Postby olisav » Sat Dec 12, 2009 11:13 pm

I have had something similar, seems to happen when my machine has been on for too long and not restarted. When I restarted the computer, i could log back on.

Oli
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Postby pelopis » Sat Dec 12, 2009 11:18 pm

Thanks but i tried several times to restart. Nothing changed :(
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Postby GaryRussell » Sun Dec 13, 2009 9:14 am

1) Try also rebooting your router

2) Check your firewall settings to make sure it's not blocking Betting Assistant.

3) Check if your proxy settings have been changed (ie. are set up to go through a proxy and you were not previously?) See http://support.microsoft.com/kb/135982
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Postby pelopis » Sun Dec 13, 2009 9:44 am

Problem resolved. It was the proxy settings. Thank you Gruss.
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Sports betting software from Gruss Software


The strength of Gruss Software is that it’s been designed by one of you, a frustrated sports punter, and then developed by listening to dozens of like-minded enthusiasts.

Gruss is owned and run by brothers Gary and Mark Russell. Gary discovered Betfair in 2004 and soon realised that using bespoke software to place bets was much more efficient than merely placing them through the website.

Gary built his own software and then enhanced its features after trialling it through other Betfair users and reacting to their improvement ideas, something that still happens today.

He started making a small monthly charge so he could work on it full-time and then recruited Mark to help develop the products and Gruss Software was born.

We think it’s the best of its kind and so do a lot of our customers. But you can never stand still in this game and we’ll continue to improve the software if any more great ideas emerge.