Continual "Fetching Markets" when logging in

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Continual "Fetching Markets" when logging in

Postby Livermore » Sat Sep 15, 2012 2:26 pm

Please assist as I think I've attempted everything. Last two days, enormous loading markets - The LOG-IN works my account balance is shown etc but it is taking (retry 43) when "fetching markets".

Based in Aust, trading UK racing markets

BA Ver 1.1.0.65z9b

Have been to BA website for latest Version - numbers suggest differently but this is what appears after uninstall / delete.

Does it have to do with blocking SPAIN IP - the problem seems to align with that decision.

Thanks
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Postby MarkRussell » Sat Sep 15, 2012 2:53 pm

Hi,

With regards to the version, there is a later Beta version which we have made available via the forum.
Please see http://www.gruss-software.co.uk/forum/v ... php?t=7283 for latest Beta.

With regards to the retry issue when fetching markets, basically the data request to fetch the market data from Betfair is timing out which most likely means that you have a very poor connection to Betfair, nothing to do with the recent blocking of Spanish IP addresses.

I would first try rebooting your computer and modem/router just to rule that out as the cause of the problem.
Thereafter you would possibly need to consult with your ISP as to why you are getting such a bad connection.

Regards,
Mark
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Postby Livermore » Sat Sep 15, 2012 3:39 pm

Thank you Mark, especially for the speed of you response - that is so helpful. The markets have now published. I will monitor and review with my ISP given your advice.

Regards
Livermore
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Postby flogger » Sun Sep 16, 2012 5:26 pm

Very nice. Tried it here in my end and works fine. Would there be a stable version released anytime soon?
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Postby basilis » Wed Oct 31, 2012 7:04 pm

I had problems with fetching market... sometimes took many tries, some times didnt work at all for many hours.

the problem was that somehow i had untick the option use html compression(in general) , it worked with a new profile, so i got it.

just in case someone else makes the same mistake...
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Sports betting software from Gruss Software


The strength of Gruss Software is that it’s been designed by one of you, a frustrated sports punter, and then developed by listening to dozens of like-minded enthusiasts.

Gruss is owned and run by brothers Gary and Mark Russell. Gary discovered Betfair in 2004 and soon realised that using bespoke software to place bets was much more efficient than merely placing them through the website.

Gary built his own software and then enhanced its features after trialling it through other Betfair users and reacting to their improvement ideas, something that still happens today.

He started making a small monthly charge so he could work on it full-time and then recruited Mark to help develop the products and Gruss Software was born.

We think it’s the best of its kind and so do a lot of our customers. But you can never stand still in this game and we’ll continue to improve the software if any more great ideas emerge.