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by **BENNY97** » Wed Feb 13, 2013 7:28 pm

Hi , B.A has been trying to fetch the horseracing markets now for 20 min for tonights kempton meeting and is unable to after 40 retrys ,anyone having the same problem ?

by **guinea pig** » Wed Feb 13, 2013 7:31 pm

yes there's 2 other threads about it. pls phone/email betfair so they know. i email them and they tell me no one reporting it so it must be my pc GRRRRRRR

by **Graham** » Wed Feb 13, 2013 7:40 pm

guinea pig wrote:yes there's 2 other threads about it. pls phone/email betfair so they know. i email them and they tell me no one reporting it so it must be my pc GRRRRRRR

Tell them to read their own twitter feed then:

Betfair Helpdesk ‏@BetfairHelpdesk
We have potential API issues at present. Our Technical team are working on this as we speak. We are sorry for any inconvenience.

by **guinea pig** » Wed Feb 13, 2013 7:41 pm

by **BENNY97** » Wed Feb 13, 2013 7:44 pm

It's a conspiracy to stop us traders

by **GaryRussell** » Wed Feb 13, 2013 8:34 pm

Unfortunately the help desk will always deny there is a problem and blame our software. It's not helpful.

by **statajack** » Wed Feb 13, 2013 8:45 pm

It was working between 1pm and 5pm today. I went offline at 5pm until retrying at about 6.30pm. Same problem as everybody else. Markets won't fetch.

by **WBI** » Wed Feb 13, 2013 8:45 pm

fairbot is working....

by **BENNY97** » Wed Feb 13, 2013 8:59 pm

It's not just betting assistant nothing is connecting to betfairs api that includes betangel, the geeks toy and sh*tbot and all the other crappy programs out there :lol:

by **GaryRussell** » Wed Feb 13, 2013 8:59 pm

Betting Assistant uses an API call that is not necessarily used by the other vendors. It uses getAllMarkets which loads the entire market tree in one call. This enables searching all markets quickly. This call is returning faulty data at the moment which it cannot handle. Any API program not using this call will not have this particular problem, but I don't know what other issues they might have.

by **BENNY97** » Wed Feb 13, 2013 9:11 pm

Well according to all the other major players forums , there all having the same problems .

by **BENNY97** » Wed Feb 13, 2013 9:44 pm

My mistake ,i've just downloaded a trial version of sh*tbot and it is connecting to betfair ,there isn't a chance i'll be using it though the numbers are so small i'd have sit with my face on the screen to use the thing and unlike betting assistant you can't alter the size of anything , can't you put some kind of addition to ba that utilizes whatever sh*tbot has in case of the problem that's happened tonight .

by **GaryRussell** » Wed Feb 13, 2013 9:50 pm

See http://www.gruss-software.co.uk/forum/v ... php?t=7704

Betting assistant not fetching markets

Betting assistant not fetching markets

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