AUS API Errors

[Castillo]

Struggling to get any bets placed in the AUS markets, constant API errors etc...Is it just me?

[wizardofmann]

Can you describe what errors you get? I Also had a problem yesterday as Gruss software froze on the Southwell 16.10 race. This week I have lost two half days of racing as Gruss kept freezing and on one occasion (Last Saturday) the UK and Ireland markets just would not load and my balance kept disappearing

[Castillo]

Can you describe what errors you get?

Hi
I gave up in the early hours of this morning, but trying it later today it's all back to normal.
I didn't have problems with the US racing, it was just AUS races. Bets were not being placed resulting in pending for ages to eventually getting an API error.

Cheers
Castillo

[MarkRussell]

Can you describe what errors you get?

Hi
I gave up in the early hours of this morning, but trying it later today it's all back to normal.
I didn't have problems with the US racing, it was just AUS races. Bets were not being placed resulting in pending for ages to eventually getting an API error.

Cheers
Castillo

Hi,

I believe that the API errors were a result of the Australian API server not working correctly at the time.

Regards,
Mark

[Castillo]

Hi,
I believe that the API errors were a result of the Australian API server not working correctly at the time.
Regards, Mark

Thanks for the info Mark.

Cheers
Castillo

[rourkem]

I believe that the API errors were a result of the Australian API server

Hi, if this happens again, is there a way for us to check if an API server is running or not?

[wizardofmann]

Over the last five days this problem has reared it's ugly head again The Gruss interface freezes and so does my bot. I have shut down and looked at event viewer which shows a warning and reads:

Name resolution for the name api.betfair.com timed out after none of the configured DNS servers responded.

I guessed it could be a problem with my internet provider. I reported the problem and they say they cannot see a problem with my connection

I am on the UK and Ireland markets only

Any ideas please