v1.3.0.45e crashes after linking several tabs to Excel

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v1.3.0.45e crashes after linking several tabs to Excel

Postby james-h » Sun Jun 21, 2020 10:56 pm

Hi,

Version 1.3.0.45e (that auto-installed today) is crashing in my system after launching Log Multiple Sheets Quick Link. I have a fair amount of tabs open (about 50) but it never crashed with the earlier version. It does launch Excel but it crashes after a few seconds later. I run BA in Parallels with no issue so far before.

I have tried a few things to try to see if there was a problem with how I populated the links to the Excel spreadsheets in BA. For instance, I originally had links to more spreadsheets in BA for future use than tabs I had open and I thought maybe that could be the issue as it does not crash if it is just one or two tabs being linked, but no luck.

I have however managed to go back to the version 1.3.0.44b which seems to work (via http://www.gruss-software.co.uk/Betting ... stant1.msi).

Could you perhaps have a look and advise?

Many thanks,
James
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Re: v1.3.0.45e crashes after linking several tabs to Excel

Postby GaryRussell » Mon Jun 22, 2020 10:20 am

I am looking into this.
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Re: v1.3.0.45e crashes after linking several tabs to Excel

Postby james-h » Mon Jun 22, 2020 5:21 pm

Thank you very much, I look forward to hearing from you in due course
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Re: v1.3.0.45e crashes after linking several tabs to Excel

Postby james-h » Tue Jun 23, 2020 12:23 am

In the meantime, is it possible please to disable the auto update as the old version does not start after a day or so unless the update is allowed?
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Re: v1.3.0.45e crashes after linking several tabs to Excel

Postby alrodopial » Tue Jun 23, 2020 5:00 am

james-h wrote:In the meantime, is it possible please to disable the auto update as the old version does not start after a day or so unless the update is allowed?


Change the target of your shortcut to ""C:\Program Files (x86)\Betting Assistant\Betting Assistant.exe""
and not to "BA launcher"
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Re: v1.3.0.45e crashes after linking several tabs to Excel

Postby james-h » Tue Jun 23, 2020 10:24 pm

alrodopial wrote:
james-h wrote:In the meantime, is it possible please to disable the auto update as the old version does not start after a day or so unless the update is allowed?


Change the target of your shortcut to ""C:\Program Files (x86)\Betting Assistant\Betting Assistant.exe""
and not to "BA launcher"


Thank you very much for that
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Re: v1.3.0.45e crashes after linking several tabs to Excel

Postby james-h » Mon Jun 29, 2020 9:34 pm

GaryRussell wrote:I am looking into this.


Hi Gary,

May I kindly ask how are you getting on with this please?

Kind regards,
James
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Re: v1.3.0.45e crashes after linking several tabs to Excel

Postby GaryRussell » Tue Jun 30, 2020 10:13 am

Sorry for the delay. The API has caused quite a few issues the last two weeks keeping us busy. I am looking into this now and will get back to you as soon as possible.
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