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by **mak** » Sat Jan 30, 2010 7:13 am

I think right now API is down again...According to bf forum there where several troubles during the night.Be careful today

by **doris_day** » Sat Jan 30, 2010 2:12 pm

Did anyone else have any problems with the 13:05 at Lingfield. The prices were all over tha place.

by **GaryRussell** » Sat Jan 30, 2010 2:16 pm

Yes. It was like it earlier. I put a warning message in the news page that appears when you first login. Befair API support don't work weekends as well. We are truly stuffed and our reputation is taking a nosedive. BETFAIR!!!!

by **doris_day** » Sat Jan 30, 2010 2:20 pm

Dont worry because anyone with any sense knows its not your software but the Betfair API itself.
I did lose a few hundred on that race which pisses me off somewhat but I know its nothing to do with BA. I shall give the BF helpdesk and put in a claim.

by **RJM** » Sat Jan 30, 2010 2:27 pm

Gary,

I don't think your "opposition" are very happy with Betfair today either.

Prices are certainly jumping about at the moment.

by **doris_day** » Sat Jan 30, 2010 2:34 pm

The API is unstable and shouldnt be used at the moment in my opinion. Strange stuff is happening during the 13:30 race too.

by **RJM** » Sat Jan 30, 2010 2:51 pm

It is really unuseable today.

They, have "robbed" me once before and it is not going to happen again.

I can accept my own stupidity in the past but, this is ridiculous.

by **doris_day** » Sat Jan 30, 2010 3:03 pm

Please make sure you email bdp@betfair.com and tell them of your displeasure.
The fact they only work Mon-Fri is appalling imo

by **greenfingers** » Sat Jan 30, 2010 3:03 pm

Hi Gary, this was posted on the BF forum, is it correct?

Moon Light 30 Jan 13:52
They are getting database timeouts at the API server, if I'm reading the docs correctly.
BET_IN_PROGRESS it's called. It means your API app has no idea whether the bet has been placed or not.

by **doris_day** » Sat Jan 30, 2010 3:04 pm

They should take the API down all together until they fix the problem

by **greenfingers** » Sat Jan 30, 2010 3:05 pm

I agree doris. If it hit them in the pocket they would do so, but they just keep collecting their commission and have no incentive to take it down.

by **GaryRussell** » Sat Jan 30, 2010 3:15 pm

greenfingers wrote:Hi Gary, this was posted on the BF forum, is it correct?

Moon Light 30 Jan 13:52
They are getting database timeouts at the API server, if I'm reading the docs correctly.
BET_IN_PROGRESS it's called. It means your API app has no idea whether the bet has been placed or not.

Yes. The bet placement request will get this response which means the server did not process it within the timeout set on Betfair's server. Betting Assistant will still pick up the bet though as it retrieves a complete list of bets placed on each refresh. When this error is returned it is a good indication that all is not well though.

by **doris_day** » Sat Jan 30, 2010 3:25 pm

Is there any way of knowing when this issue has been dealt with ?

by **DFK** » Sat Jan 30, 2010 3:29 pm

Last couple of races have been ok. Fingers crossed.

by **GaryRussell** » Sat Jan 30, 2010 3:32 pm

doris_day wrote:Is there any way of knowing when this issue has been dealt with ?

I assume Betfair will update the service forum at http://forum.betfair.com

Unfortunately the API team do not work weekends so we cannot ask them.

Betfair Problem? again

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