Calling Gary or Mark about Gruss refresh issue

[one click king]

Unfortunately, it was no better today (I am level on the day so not speaking through my pocket) but in the last race at Kempton I saw a lot of 1.7 plus in the place market about the winner and clicked twice to nab some of it but my bet did not register until it was down to about 1.14.

There is no blame on Gary and BA whatsoever but I am disappointed that a netbook is not capable of running BA for me.

Any chance of a stripped down version Gary, or be able to close stuff down?

I only back in running, so just need over-ride odds, back and lay really, nothing else. Nothing fancy.

Is there an older version still available Gary that is much more basic? Just want to try something else before I invest in another laptop.

[GaryRussell]

I do plan on trying to increase the efficiency of the grid interface, but it will be a few months yet. I cannot guarantee that even when it's efficient as it can be that you will always get the results you want as your connection quality can vary day to day. At the end of the day BA is always reliant on the quality of your connection.

I never recommend that you use a wireless connection. Latency can vary greatly when using a wireless connection. You are just putting yourself at a disadvantage.

This is not an admission that BA is inefficient. I maintain that it compares well against all our competitors. Please feel free to contradict me and name the competitor that performs better.

[one click king]

I'm certainly not saying the product is not good, I wouldn't be without it, I was just wondering how I can make my netbook work better with it on.

Unfortunately, I am not in a position to have a wired connection. I am going to test it while connected via my ethernet tomorrow and see if that increases the refresh rate.

I guess an exchange shop is the place to be ideally, or on a desktop via some monitors.

[GaryRussell]

Also, out of interest. Are you sure you need to refresh every 0.1 seconds? Try this reaction test here http://getyourwebsitehere.com/jswb/rttest01.html I bet you can't react quicker than 0.2 seconds therefore you cannot react to prices updating quicker than every 0.2 seconds.

[2020vision]

0.14679999999999999

Maybe I'm the fastest click on BA?
Had 2 attempts - first one was 0.188

Have took a screen shot!

[GaryRussell]

That's lightning quick! I could only manage 0.26. I'm forty next month, that's my excuse!

[one click king]

I did

0.262399999999999

So are you saying I need to try it set it 0.3?

I just tried to use BA on a wired connection here and it took about half a second or so for my bet to get put into the market, that is what I am more concerned about as I can handle not being the quickest clicker but it is the time it takes to place the bet, as we all know in that time a price can go from say 1.7 to 1.14.

Do you think my broadband is the problem?

I usually get somewhere near 7000 kbps, but checking now its only 2208, with an upload speed of 738.

[one click king]

Just to add, my speed test was with my finger on a pad not a mouse !

[GaryRussell]

It sounds like your connection is not what it should be. Speed tests are not indicative of the response times you can expect from Betfair. It's latency that you should be more concerned with. I maintain that BA is not adding to the latency. Are you saying when you place a bet the response time reported in the black bar at the bottom of BA shows more than 500ms? It's between 100 and 200 here.

Can you someone back me up here and post their response times?

[Ian]

My reponse time when placing bets is very rarely above 200ms and the number in brackets after the actual refresh value is usually between 30-40.

The best I could do on the reaction test was .288 .

[Ian]

Isn't there a danger that by having a refresh rate faster than your reaction time, you will nearly always be submitting bets at a different price than what you thought ?

[2020vision]

Well I have just done dozens of bets and my average was around 110-120ms.
Some were well under 100ms down to 56ms, a few were just above 200ms
but that was the exception, not the norm.

10mb broadband wired btw, throttling set at 20, auto-refresh set at 0.1.

Hope this helps - Michael

[RJM]

I managed to get 0.241 and I am a lot older than you Gary!

[2020vision]

I have just tried rates on laptop (Gateway Intel 2 core, 2gig ram, XP Pro),
and netbook, (Samsung NC10 1.6ghz Atom - standard XP Home), same
settings as home PC above but both wireless.

Laptop was just a little slower - average around 120-130ms, pretty often
under 100ms and occasionally over 200ms but less than 300ms.

Netbook is disappointing in general, runs slower than expected on ALL
programs and stuff. Speed definitely slower at average of about 175-180ms
but as slow as 500ms at times. Still useable for me but not really very good.

Maybe this will help too?

Ttfn - Michael

P.S. Would anyone know if Windows 7 would perform better for me on these?

[orange]

..............

Can you someone back me up here and post their response times?

Yes, mine are all under 200 and most under 150.