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by **doris_day** » Sat Jan 30, 2010 3:39 pm

GaryRussell wrote:
I assume Betfair will update the service forum at http://forum.betfair.com

But they dont seem to admit that the API issue affects the sports betting market.

by **GaryRussell** » Sat Jan 30, 2010 3:57 pm

I don't know what else to say. We have been caught out. I will be speaking to them on Monday and ask if there is anyone we can contact on weekends.

by **doris_day** » Sat Jan 30, 2010 4:00 pm

I've emailed them and have suggested that they have at least some people who can deal with API issues on call 24/7. Bearing in mind so many of their customers rely on the API I find it amazing that they dont have that in place already.

by **GaryRussell** » Sat Jan 30, 2010 4:03 pm

Somebody has obviously being dealing with the issue, but we have no official point of contact to get a statement from. The help desk do not know me from Adam.

by **doris_day** » Sat Jan 30, 2010 4:08 pm

Wot, Adam Todd

I thought he'd flogged his app and spent the proceeds on cocaine....

by **GaryRussell** » Sat Jan 30, 2010 4:14 pm

I don't know about cocaine, but I could do with drink right now :wink:

by **greenfingers** » Sat Jan 30, 2010 8:05 pm

Has the API been ok since 3pm? I took the afternoon off as previous crash-days have cost me a lot.

If not, as the bdp team don't work weekends then is there any chance that the API will be fixed for tomorrow's racing? :?:

by **osknows** » Sat Jan 30, 2010 9:12 pm

That's because the Betfair team spend the weekend sunning themselves off the veranda in Barbados.... B%^$£"*s!

by **GaryRussell** » Sat Jan 30, 2010 9:29 pm

greenfingers wrote:Has the API been ok since 3pm? I took the afternoon off as previous crash-days have cost me a lot.

If not, as the bdp team don't work weekends then is there any chance that the API will be fixed for tomorrow's racing?

I don't think there were problems after 3.00pm. I didn't see any myself and there were no further complaints on the Betfair forum.

by **RJM** » Sat Jan 30, 2010 9:53 pm

It did settle down later in the afternoon.

Just, very wary of the "Betfair API" at the moment.

by **Dai_Young** » Sun Jan 31, 2010 1:05 am

Gone again.

by **Castillo** » Sun Jan 31, 2010 1:22 am

API down..both US & AUS Racing !!

by **Castillo** » Sun Jan 31, 2010 1:27 am

Castillo wrote:API down..both US & AUS Racing !!

PS Website down also

by **2020vision** » Sun Jan 31, 2010 1:30 am

Doesn't normally bother me but it's really ANNOYING NOW!!!!!!!! :evil:

Really wish I could do what I do but on Betdaq - All the best to all, Michael

by **Dai_Young** » Sun Jan 31, 2010 1:35 am

Looks like this could be a lengthy crash -- even the splash page has gone.

Betfair Problem? again

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