by GaryRussell » Sun Jul 19, 2020 2:32 pm
Is this happening regularly?
What version of Betting Assistant are you using? This happened occasionally because of an error in the streaming API, but shouldn’t be happening now. It can also happen if Betfair voided the market and created another one which happened recently.
If it happens again first try disabling streaming by clicking “PS” at the top of the screen then open another market first. If it opens successfully then there is still an API issue.