Two issues with Trading Mode I am having. Anyone else?

[one cool dog]

For a long time now, the green-up option does not kick in unless I go to the option and manually tick it again. Trading mode is already ticked, it is one of the first things I always do on setting up, but a lot of the time it needs me to go back, open the panel and manually tick them all again. Is anyone else having the same problem?

Also, yesterday, albeit API seemed slow again, I was hitting trades on my Gruss, making sure there was plenty of money at the price to cover my bet, and only part of my bet got matched even though the money at the trade price was still sitting there. I managed to get out of it by over-riding prices and getting out, but something was stopping my trades from happening in full.

[GaryRussell]

Do you actually need to use trading mode? It's really a legacy option that I would actually like to remove from the product in the near future. Have you tried trading without ticking this option? The level profit column will show your green up figure without using this option.

Your partial matches could have been down to the price updates lagging if it appeared that the prices were still available. Once your bet has been placed it's down to Betfair to match it, a fault in Betting Assistant cannot prevent it being matched so you can only conclude that the price is no longer available if it's partially matched.

[GaryRussell]

If you are trading multiple selections and would like to see the green up figure based on an individual selection instead of the overall P&L then you can switch to the ladder interface and the green up figure will be the same as what you are used to seeing when using trading mode. The green up box is to the right of the P&L above the ladder.

[banana]

I use trading mode because I want multiple selections.

Ladder mode doesn't really help as one can only see 3 ladders when there are many more than that in a horserace.

I have the same problems as the thread starter in that adding to a position (i.e. backing again) doesn't get handled by trading mode. It should average up at this point.

Likewise, when selecting trading mode it only presents bets from the currently selected market, not other markets which I have open.

[GaryRussell]

Would an option to display the same kind of green up on the ladder on the grid interface without having to select your bets be a better option for you? This is what I intend to replace trading mode with.

[banana]

I am not sure what you mean by "green up on the ladder on the grid interface"

What I think I want is the ability to trade individual selections by opening with my default stake at a certain price (no change required there) and then to either i) extend that bet by another bet or another lay OR ii) closing out that position greening-up across all selections (i.e. auto-level).

Currently I have two options to do this
i. the tick offset functionality
ii. greening-up with the option is presented.

To improve these I would be able to select *and move* where my closing bet is and have the stake change to maintain my greening-up automatically. Neither of the above achieve that because i) I cannot move the closing bet ii) I can only select to close when the price is offered rather than putting it on before the market reaches that price. Selecting the price only when the price is offered is disadvantegous because I will be at the back of the queue and delays (including in-play delays) means that I have more chance of missing the price.

I hope that answers your question!

[GaryRussell]

Thanks. I understand what you want. I will see what I can do.

[banana]

Thanks

Happy to have a chat if you want, you have my email address I presume

[one cool dog]

Do you actually need to use trading mode? It's really a legacy option that I would actually like to remove from the product in the near future. Have you tried trading without ticking this option? The level profit column will show your green up figure without using this option.

Your partial matches could have been down to the price updates lagging if it appeared that the prices were still available. Once your bet has been placed it's down to Betfair to match it, a fault in Betting Assistant cannot prevent it being matched so you can only conclude that the price is no longer available if it's partially matched.

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Hi Gary, sorry I haven't been back before and I see we have a few replies.

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It does scare me to lose the Trading Mode button, as I do try and green-up as much as possible when I play in-running. I have noticed something when it hasn't been ticked but it looked a mess and scared me !


The partial matching is bizarre. I am using on £5 stakes at the moment, but clicking rapidly if I feel I'm going to collect, but usually just the first fiver gets traded, which just looks weird. You can see something gets traded but not all of it. I will just keep an eye on it.

[one cool dog]

It's definitely only matching part using that option. There was loads in the first race to match a trade on mine and only part got matched.

[GaryRussell]

It's nothing to do with trading mode, it cannot affect how you get matched.

Are you referring to bets in play? You've always got the 1 second delay, you will see prices appear that you cannot take because they have gone before your bet hits the market. This is not a fault with Betting Assistant.

[one cool dog]

Hi Gary

It's a difficult one as I have never had a problem until the last few days. Years have gone past without a hitch but in the last 3-4days only part is getting matched. Also, I must be missing the point about the not needing trading mode, as I did not have it ticked yesterday for my first race and I had a win for one horse of £299, which I got matched on Betfair. Ive got a 3meg line and am trying to make sure all background rubbish is killed in task manager.

What is more bizarre is that I have gone to trade my full bet on one horse and choose the position, say £10 winner judged on my Level Profit column, some gets matched and some doesn't. What is weird is that on a couple of occasions the price has continued to contract and gone 1.01 and still not traded off the rest of my bet.

So say it says I can win £10 all round by clicking the Level Profit column when there is a chunk at 1.22, it will appear to lay off the first part. If it continues down to 1.01, it will not match the rest of my trade. Of course, I'm not going to complain in this scenario but it's when I look to get out of a bad bet that worries me. It happened once yesterday where I clicked when loads was there but just part got matched, even though the money was there as it traded part of my bet.

I opened up BA with that race and the fav said £219, my selection said £219 and everything showed a huge minus. I should really screenshot but the best way I can explain is that whereas with Trading Mode ticked I get a very neat plus or minus trade next to my horse, with it unticked I get what looks a load of random numbers next to all horses in the Profit and Level Profit columns. Would it be easier with a screenshot.

[GaryRussell]

Without trading mode ticked the level profit column displays what your P&L column will look like if you click on the level profit column, it is simply your future P&L position. Obviously only click on the level profit column if you like the look of your future position.

I think you misunderstand how the level profit column works. When you click to take level profit it submits a bet based on the current odds. It does not monitor the bet after this, if it is part matched and the odds are changing quickly then it is up to you to manage the position yourself. It is easiest to click 'Cancel all' and click on the level profit column again when you are happy with the future P&L displayed. It has always been like this.

[one cool dog]

I must say I am really confused now. I've used your software to great effect for years and it's worth ten times the price. However, this part matching has only just started happening. I am absolutely certain of this because I would have brought this up months or years ago.

I always liked it for the reason that I could take a part loss instead of a full loss and never once in the past has it part matched.

How can I upload my screenshot of the page without the trading mode button ticked. I cannot make any sense of it, and am worried that option could be off. What hosting site do you/can you use?[/img]

[GaryRussell]

I will be replacing trading mode with something better which will look the same, but you won't need to select your open trades so it will be simpler.

The vast majority of users do not use trading mode to green up when betting in running and it does not confuse them. I assure you they are not random figures. I think you are struggling to understand the concept of 'future P&L' based on the green up bet. I am not prepared to accept that your part matching problem is down to Betting Assistant, once the bet has reached Betfair it's in their control so you will have this perceived problem no matter what software you use.

You can send the screenshot by email to admin@gruss-software.co.uk