Data charges, anyone pay them?

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Data charges, anyone pay them?

Postby sabrehill44 » Sat Feb 05, 2011 5:12 pm

I had a shock the other day. I was charged £30 for one day's excessive

data charges . Laying the field for 10ps

and slightly bigger bets of £5 ( had stop loss and tick offsets for the fivers )

I was amazed at this charge as i've never had it before.

£30 for one day?!?!

What kind of fees do others pay on here?
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Postby GaryRussell » Sat Feb 05, 2011 5:20 pm

Betfair charge for placing more than 1000 bets in a hour or making more than 20 data requests per second. See http://www.betfair.com/www/betfair/GBR/ ... r.Charges/ for full details.

See the user guide here http://www.gruss-software.co.uk/Betting ... p/help.htm and read the requests charges section. It explains how Betting Assistant can help you prevent getting charged through requests throttling.

You can ask Betfair what the charges were for if you are not sure. I suspect it may have been for laying the field. You need to be aware that each bet below minimum stake requires 3 transactions so you will hit the 1000 limit faster.
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Postby sabrehill44 » Sat Feb 05, 2011 5:34 pm

cheers Gary
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Postby sabrehill44 » Sat Feb 05, 2011 6:00 pm

I've asked bf to send me a breakdown of the charges.

Just checked prefs and my throttle limit is set to 10 so that's no problem.

When it says in the user guide that having more than one BA open will affect

the data requests does that mean if i open say 6 'new pages', that affects

them, or does it mean having BA open under 2 accounts?
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Postby sabrehill44 » Sat Feb 05, 2011 6:03 pm

scrap the above i've read further on that the data requests are spread across tabs.

I'll finish reading it all before commenting, lol!
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Postby sabrehill44 » Sat Feb 05, 2011 6:30 pm

from the user guide ;

The requests counter shows the number of requests across all markets that you are monitoring so if you have 10 tabs open it will total all the requests across the 10 markets. The important thing to remember is that if you have ticked 'Throttle requests' it is impossible for the requests to exceed 20 per second.


I had the prefs ticked at 10 throttle limit. But i have still been charged.

What am i missing here?
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Postby 2020vision » Sat Feb 05, 2011 7:10 pm

Hi :)

is it possible that you had more than ONE instance of BA open?
Or you also used another software or the Betfair website to place bets
at the same time? Just a possiblity?

Ttfn - Michael :wink:
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Postby MarkRussell » Sat Feb 05, 2011 8:07 pm

sabrehill44 wrote:from the user guide ;

The requests counter shows the number of requests across all markets that you are monitoring so if you have 10 tabs open it will total all the requests across the 10 markets. The important thing to remember is that if you have ticked 'Throttle requests' it is impossible for the requests to exceed 20 per second.


I had the prefs ticked at 10 throttle limit. But i have still been charged.

What am i missing here?


That's right you will not get charged for data requests but you could still get charged for going over the 1000 an hour limit.

There are 2 different types of charges:-

1. Data Request Charges where you are allowed to make a maximum of 20 data requests per second. This is what the throttle takes care of.

2. Transaction charges where you are allowed to make 1000 per hour. We do not throttle this as that would mean rejecting your bet requests and we certainly wouldn't do that. Instead we provide a counter in the software, so it is down to the user to manage this themselves.

Regards,
Mark
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Postby sabrehill44 » Sat Feb 05, 2011 8:49 pm

Thanks for the replies 2020 and Mark.

I've been using BA for 2-3 years now and so the charge took me aback.

Never had this charge before and then 2 days after the upgrade I get one, so I was thinking this upgrade may have had something to do with
it, but I see now it doesn't.

I'm a small player so certainly can't pay £30 a day in fees!

I only had one BA open at the time, 2020.

I'll monitor my position regards transactions and data requests more closely from now on

Thanks again for the input lads.
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Postby GaryRussell » Sun Feb 06, 2011 8:45 am

sabrehill44 wrote:Thanks for the replies 2020 and Mark.

I've been using BA for 2-3 years now and so the charge took me aback.

Never had this charge before and then 2 days after the upgrade I get one, so I was thinking this upgrade may have had something to do with
it, but I see now it doesn't.

I'm a small player so certainly can't pay £30 a day in fees!

I only had one BA open at the time, 2020.

I'll monitor my position regards transactions and data requests more closely from now on

Thanks again for the input lads.

They usually only warn you the first time and don't actually charge so it's a bit strange they have taken the money in this instance. You should ask them for a refund if this is the first time you've ever been charged.
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Postby dflowe » Sun Feb 13, 2011 9:49 pm

Hiya, have paid as much as 100quid a day in excess data charges and over 1000 bids/hour charges, but I think that betfair will only charge up to 20% of winnings total, so the high usage charges will offset your premium charges........but they dont like it and get really cross....

I assume you are aware of the 4 charges that betfair can make on your account ?
the 5% commission charge variable
the data call charge
the bids/hour charge This includes changed bets ( 3 for a bid below £2)
the premium charge

If not its worth checking and then looking at your bidding and speed settings to manage your account, it can get very expensive mate so be ware.....
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