Update freeze

Discuss anything related to using the program (eg. triggered betting tactics)

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Update freeze

Postby Steve Voltage » Thu Apr 21, 2011 1:46 pm

Tried to start BA but it sticks at the message "updating betting assistant" :cry:

Anyone else?
Steve Voltage
 

Postby GaryRussell » Thu Apr 21, 2011 2:01 pm

Sounds like your PC's security might be preventing it. Try updating it manually. Uninstall using windows control panel then re-install from the following link.

http://www.gruss-software.co.uk/Betting ... t_Beta.msi

What version of Windows are you using?
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Postby Steve Voltage » Thu Apr 21, 2011 2:10 pm

Ive had the same security for years. Can i please have a link to the stable version pls as i do not need any updates.
Steve Voltage
 

Postby GaryRussell » Thu Apr 21, 2011 2:19 pm

I think you are jumping the gun a bit to say it's unstable. It's only the updater program that has encountered a problem, not the main application. We haven't changed the updater program so something must have changed on your PC to stop it working.

You can install the official release from the link below.
http://www.gruss-software.co.uk/Betting ... istant.msi

You will still have problems though because the whole Betfair site is down at the moment so please don't blame BA.
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Postby Steve Voltage » Thu Apr 21, 2011 2:56 pm

Im not blaming BA i just need the excel link so never need the updates. Im doing a security scan at the mo and already its seen 18 threats so maybe that is the problem. BA has never crashed on me in the years i have been using it and i will continue to do so.
Steve Voltage
 

Postby GaryRussell » Thu Apr 21, 2011 3:01 pm

Sorry, I was bit too defensive there. It's just Betfair crashing yet again is annoying.
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Postby Steve Voltage » Fri Apr 22, 2011 10:48 am

PC cleaned and all is working well as per usual. It must of been the sites that i visit with the naked nineteen year old blondes showing off their bottoms that caused the problem. :P
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Sports betting software from Gruss Software


The strength of Gruss Software is that it’s been designed by one of you, a frustrated sports punter, and then developed by listening to dozens of like-minded enthusiasts.

Gruss is owned and run by brothers Gary and Mark Russell. Gary discovered Betfair in 2004 and soon realised that using bespoke software to place bets was much more efficient than merely placing them through the website.

Gary built his own software and then enhanced its features after trialling it through other Betfair users and reacting to their improvement ideas, something that still happens today.

He started making a small monthly charge so he could work on it full-time and then recruited Mark to help develop the products and Gruss Software was born.

We think it’s the best of its kind and so do a lot of our customers. But you can never stand still in this game and we’ll continue to improve the software if any more great ideas emerge.