Betfair Data Charges

[boycee]

Hi there,

Just been told by betfair that I am incurring data charges.

Throttle is set to 20 and the triggers don't fire after 1000 transactions per hour. Is there anything else which I need to look at?

I have asked them if they are sure about their figures. Is there a way of knowing exactly where you stand in real time with data charges?

BTW the above link seems dead.

[MarkRussell]

Hi,

Are you running any other API application or indeed another instance of Betting Assistant at the same time? If so you would need to adjust the throttling accordingly so that the combined data requests do not exceed 20 per second.
Also using the Betfair website at the same time will be using data requests.
If you email bdp@betfair.com they should be able to give you a breakdown of the data requests which should shed some light on where you went over.
If this is your first time for incurring the charge they will usually waive the charge.

Regards,
Mark

[boycee]

Only had 1 api Gruss but did have website open.

They have waived charge and I will see how it goes tomorrow. Thanks.

[flogger]

Any reason from them why they "accidentally" charged you? And then suddenly waived?

I'm getting consecutive negative feedback from them lately.