running slow

[wiseman34]

hi my betting assistant is running slow "sort of sticking for a few secs " since the change at betfair any help please.i am not great at copms so laymans terms please.thanks

[Ian]

I've noticed that the actual refresh rate only ever shows 998, 1014, or 1030 ms on a one sec refresh. Is this correct ?

[wiseman34]

mine is freezing any ideas please.

[GaryRussell]

Those refresh rates for 1 second are perfectly normal.

When you say 'freezing' do you mean it stops updating altogether and you have to restart the program or do you mean it pauses for a few seconds, if it's the latter then it's most likely your internet connection. Try rebooting everything including your router and avoid using a wireless connection.

[wiseman34]

Hi its just frezing for about a second.its refreshing very well on the quickest refresh rate,but then it will just freeze for about 2 seconds then start again.just had my laptop cleaned and internet connection fixed so thats ok.thanks

[GaryRussell]

Hi its just frezing for about a second.its refreshing very well on the quickest refresh rate,but then it will just freeze for about 2 seconds then start again.just had my laptop cleaned and internet connection fixed so thats ok.thanks

Sounds like it's hitting the 2 second timeout often, so you must have a slow connection to Betfair's API. If you have the opportunity to connect your PC direct to your modem instead of through a router and it improves then the problem may be your router, but it's much more likely to be your ISP.