program closing

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program closing

Postby DFK » Tue Oct 21, 2008 5:05 pm

Hi Gary,
The program has shut down twice today, once without any warning, and again with a message saying 'betting assistant has incurred a problem and has to shut down', where I clicked ok. Any ideas?

Regards DFK.
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Postby GaryRussell » Wed Oct 22, 2008 5:13 am

I need to know the error message. Can you send the following log files to admin@gruss-software.co.uk

Open the temp folder on the C drive then open the "Betting Assistant Logs" folder and send the following two files.

Thread_Exception.txt
Unhandled_Exception.txt
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Sports betting software from Gruss Software


The strength of Gruss Software is that it’s been designed by one of you, a frustrated sports punter, and then developed by listening to dozens of like-minded enthusiasts.

Gruss is owned and run by brothers Gary and Mark Russell. Gary discovered Betfair in 2004 and soon realised that using bespoke software to place bets was much more efficient than merely placing them through the website.

Gary built his own software and then enhanced its features after trialling it through other Betfair users and reacting to their improvement ideas, something that still happens today.

He started making a small monthly charge so he could work on it full-time and then recruited Mark to help develop the products and Gruss Software was born.

We think it’s the best of its kind and so do a lot of our customers. But you can never stand still in this game and we’ll continue to improve the software if any more great ideas emerge.

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