gruss cant load markets

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gruss cant load markets

Postby neeeel » Sat Sep 18, 2010 11:05 am

Gruss has been running fine for months, until today where I loaded it up and it gets as far as trying to load the markets and then keeps trying. Its not my internet as I can view the betfair page and the markets load fine on another software. It just keeps trying and trying. Any ideas?
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Postby GaryRussell » Sat Sep 18, 2010 11:10 am

It looks like there is a problem with the Australian server. Open preferences, select the quick pick list / markets tab and untick "Include Australian markets".

Not all API software uses the same call that BA uses to fetch the markets which is why they work when BA doesn't. I will be changing it to avoid this call when this happens in a future release. It's not that common a problem though.
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Postby neeeel » Sat Sep 18, 2010 11:28 am

that worked. Thanks for the quick reply
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Sports betting software from Gruss Software


The strength of Gruss Software is that it’s been designed by one of you, a frustrated sports punter, and then developed by listening to dozens of like-minded enthusiasts.

Gruss is owned and run by brothers Gary and Mark Russell. Gary discovered Betfair in 2004 and soon realised that using bespoke software to place bets was much more efficient than merely placing them through the website.

Gary built his own software and then enhanced its features after trialling it through other Betfair users and reacting to their improvement ideas, something that still happens today.

He started making a small monthly charge so he could work on it full-time and then recruited Mark to help develop the products and Gruss Software was born.

We think it’s the best of its kind and so do a lot of our customers. But you can never stand still in this game and we’ll continue to improve the software if any more great ideas emerge.