problems

[anarchy]

my betting assistant is frozen....tried to restart my computer but to no avail....was fine until 10 minutes ago.....whenever I try to click something (the fill or kill box), I just get a ping sound but no result

[anarchy]

i can't even exit the program without shutting down the computer

[GaryRussell]

It sounds like you have verify bets ticked and it's displaying the popup to enter your odds and stake off screen which is preventing the rest of the program from accepting user input. If it was truly frozen it wouldn't make the pinging sound.

I think your problem started after clicking to place a bet. I cannot believe you need to restart the computer though. It can be closed with the task manager by pressing alt-ctrl-del, selecting the processes tab and ending the process named "Betting Assistant.exe"

Once you manage to restart BA the first thing you should do is select "Reset place bet popup position" from the options menu so that next time you place a bet the popup appears on screen.

[anarchy]

"reset place pop up" did the trick....thanks

[Captain Sensible]

I had the beta freeze on me yesterday and only way to close was thru task manager. First time it's ever happened

[GaryRussell]

I had the beta freeze on me yesterday and only way to close was thru task manager. First time it's ever happened

If it starts happening regularly there are ways of diagnosing this if it's BA that is causing the problem. I will need your cooperation though as it involves running a program to produce a memory dump and sending the log to me. Without doing this I couldn't even begin to guess what the cause is.

Please let me know if it starts happening regularly. I could send instructions on what to do before it happens again so you are prepared if you are interested. Please let me know and I will PM the details.

[Captain Sensible]

If it happens again happy to help track down any problems, seems to have been a one off for now.