BA Crashing

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BA Crashing

Postby Shaun » Sat Aug 27, 2011 5:53 am

I have had BA crash a few times today, a couple times when i tried to attach excel when no excel sheet open.

I have started to record logs so i can send them to you, where are they stored on my pc?
Shaun
 
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Postby GaryRussell » Sat Aug 27, 2011 6:27 am

Crashes so you have to restart the program or displays an error message?

See http://gruss-software.co.uk/forum/viewtopic.php?t=3085 for location of log files.
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Postby Shaun » Sat Aug 27, 2011 7:03 am

Stops responding then windows closes it, you need to have logging by default as i have had to restart the logging when i log back on.
Shaun
 
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Postby Shaun » Thu Sep 01, 2011 3:18 am

Still having this problem, can this be caused by instability in internet as i have had some issues in that area of late with lost packets and higher than normal ping.
Shaun
 
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Location: Kellerberrin, Western Australia

Postby GaryRussell » Thu Sep 01, 2011 6:04 am

Shaun wrote:Still having this problem, can this be caused by instability in internet as i have had some issues in that area of late with lost packets and higher than normal ping.

Shouldn't cause BA to crash. Can you send those log files.
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Postby Shaun » Thu Sep 01, 2011 8:38 am

It only did it once today and i was not logging but will do so in the future.
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The strength of Gruss Software is that it’s been designed by one of you, a frustrated sports punter, and then developed by listening to dozens of like-minded enthusiasts.

Gruss is owned and run by brothers Gary and Mark Russell. Gary discovered Betfair in 2004 and soon realised that using bespoke software to place bets was much more efficient than merely placing them through the website.

Gary built his own software and then enhanced its features after trialling it through other Betfair users and reacting to their improvement ideas, something that still happens today.

He started making a small monthly charge so he could work on it full-time and then recruited Mark to help develop the products and Gruss Software was born.

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