General API error

[scarlett3]

I run BA on one of my servers in Germany and use a proxy to login so I can access Horse Racing markets.

Now that the BA update has taken place, I get a 'General API error' pop-up when trying to login.

I uninstalled BA and reinstalled the new version from the site, but the issue remains.

The server has Windows 2012 r2 installed and TLS 1.2 is enabled.

Any suggestions?

[MarkRussell]

Hi,

The software now uses the proxy settings from internet options by default.

Make sure the proxy credentials are are added to LAN settings in Internet Options.

Regards,
Mark

[scarlett3]

Thanks Mark, but the error still remains.

I don't think the issue is the proxy, else I would not have been able to go to the Betfair login screen after entering my proxy login details.

[scarlett3]

I am able to run BA without issue if I roll back the version to 1.3.0.38y19.