historic markets not loading any data

Please post any questions regarding the program here.

Moderator: 2020vision

historic markets not loading any data

Postby smugpunter » Sun Jun 23, 2024 7:14 pm

when i load historic markets into quick pick list and then select them I only ever seem to get totally empty markets
Sometimes 'Market Loading' is displayed but if this is taking place it never finishes.

Any advice anyone ?
smugpunter
 
Posts: 2
Joined: Mon Apr 15, 2024 5:32 pm

Re: historic markets not loading any data

Postby GaryRussell » Mon Jun 24, 2024 8:14 am

Sorry I cannot see any issues.

Has this issue just started or have you never been able to open historical markets?

Are you pressing the play button to start the time line?

Can you give example markets which are not loading?

Are you able to send a screen recording of what is exactly happening? You can send it admin@gruss-software.co.uk
User avatar
GaryRussell
Site Admin
 
Posts: 9867
Joined: Fri Nov 18, 2005 8:09 pm
Location: Birmingham, UK

Re: historic markets not loading any data

Postby GaryRussell » Mon Jun 24, 2024 8:24 am

I've just realised what your issue is. You are one of the few users who has version 1.3.2.6o where this feature was broken.

Please uninstall and re-install: Download here
User avatar
GaryRussell
Site Admin
 
Posts: 9867
Joined: Fri Nov 18, 2005 8:09 pm
Location: Birmingham, UK

Re: historic markets not loading any data

Postby smugpunter » Tue Jun 25, 2024 9:05 am

As i am mainly based in New Zealand I was using a version that let me choose the NZ server.
I dont seem to be having any server/login issues with the new download.

Thanks for your prompt help
smugpunter
 
Posts: 2
Joined: Mon Apr 15, 2024 5:32 pm


Return to Help

Who is online

Users browsing this forum: No registered users and 27 guests

Sports betting software from Gruss Software


The strength of Gruss Software is that it’s been designed by one of you, a frustrated sports punter, and then developed by listening to dozens of like-minded enthusiasts.

Gruss is owned and run by brothers Gary and Mark Russell. Gary discovered Betfair in 2004 and soon realised that using bespoke software to place bets was much more efficient than merely placing them through the website.

Gary built his own software and then enhanced its features after trialling it through other Betfair users and reacting to their improvement ideas, something that still happens today.

He started making a small monthly charge so he could work on it full-time and then recruited Mark to help develop the products and Gruss Software was born.

We think it’s the best of its kind and so do a lot of our customers. But you can never stand still in this game and we’ll continue to improve the software if any more great ideas emerge.