Betdaq XSP not struck API persistence

[Deestar]

Hi

Occasionally Betdaq fails to provide an XSP on a race. (12:55 at Leopardstown today is a case in point).
At which point any bets set to take XSP if unmatched are cancelled. Which obviously makes the XSP extremely unreliable for closing out positions at the off.
Speaking to the helpdesk they tell me that there is an API setting that allows bets to remain in-play if the XSP fails? Not ideal, but still better than being cancelled. I don't see this as an option in the Betting Assistant. Anyone care to enlightenment me otherwise?

Thanks

[MarkRussell]

Hi,

We need to investigate what the helpdesk have said and see if it is indeed and option that we can include.

Regards,
Mark

[Deestar]

I'm waiting for more details from them which I'll pass on if and when.