Slowness due to large number of matched bets

[verance]

Hi,

I've been trading the US President market for a while and have several thousand matched bets. Now every time I open the market in BA or place a bet, the app hangs for about 10 seconds. It's just this market so presume it's the number of matched bets.

This happens whether I place a bet in app or via Excel and I've tried with full stream or a 200ms refresh rate. I've also tried the "Place bets in background" option when linking to Excel. But same issue every time. (Getting really bad performance if I try to open this market on the website too)

Is there any thing else I can try?

[verance]

Here's an example after placing a bet via Excel:

19:50:19:189: Requesting Excel refresh. Origin cell:A1
19:50:19:314: Excel updated.
19:50:19:408: Requesting Excel refresh. Origin cell:A1
19:50:19:647: Requesting Excel refresh. Origin cell:A1
19:50:19:647: Excel not updated. Update thread is busy.
19:50:19:850: Requesting Excel refresh. Origin cell:A1
19:50:19:850: Excel not updated. Update thread is busy.
19:50:20:25: Requesting Excel refresh. Origin cell:A1
19:50:20:25: Excel not updated. Update thread is busy.
19:50:20:200: Requesting Excel refresh. Origin cell:A1
19:50:20:200: Excel not updated. Update thread is busy.
19:50:20:371: Requesting Excel refresh. Origin cell:A1
19:50:20:371: Excel not updated. Update thread is busy.
19:50:20:590: updateActionLabel invokeBegin
19:50:20:606: updateActionLabel invokeEnd
19:50:20:637: Requesting Excel refresh. Origin cell:A1
19:50:20:637: Excel not updated. Update thread is busy.
19:50:20:715: updateActionLabel invokeBegin
19:50:20:715: updateActionLabel invokeEnd
19:50:20:731: Bets refresh begin
19:50:20:871: Requesting Excel refresh. Origin cell:A1
19:50:20:871: Excel not updated. Update thread is busy.
19:50:21:28: Requesting Excel refresh. Origin cell:A1
19:50:21:28: Excel not updated. Update thread is busy.
19:50:21:257: Requesting Excel refresh. Origin cell:A1
19:50:21:257: Excel not updated. Update thread is busy.
19:50:21:429: Requesting Excel refresh. Origin cell:A1
19:50:21:429: Excel not updated. Update thread is busy.
19:50:21:616: Requesting Excel refresh. Origin cell:A1
19:50:21:616: Excel not updated. Update thread is busy.
19:50:22:558: Requesting Excel refresh. Origin cell:A1
19:50:22:558: Excel not updated. Update thread is busy.
19:50:22:748: Requesting Excel refresh. Origin cell:A1
19:50:22:748: Excel not updated. Update thread is busy.
19:50:22:998: Requesting Excel refresh. Origin cell:A1
19:50:22:998: Excel not updated. Update thread is busy.
19:50:23:313: Requesting Excel refresh. Origin cell:A1
19:50:23:313: Excel not updated. Update thread is busy.
19:50:23:532: Requesting Excel refresh. Origin cell:A1
19:50:23:532: Excel not updated. Update thread is busy.
19:50:23:860: Requesting Excel refresh. Origin cell:A1
19:50:23:860: Excel not updated. Update thread is busy.
19:50:24:102: Requesting Excel refresh. Origin cell:A1
19:50:24:102: Excel not updated. Update thread is busy.
19:50:25:274: Bets refresh end
19:50:25:274: Excel updated.

[GaryRussell]

I'm afraid it was never designed to handle several thousands bets on a single market (sounds like the website wasn't either). I will look into this when I get the chance.

[verance]

Thanks Gary, obviously not a big issue as it doesn't happen very often. And Gruss has handled it much better than the Betfair website and mobile app.