Betfair Charts not loading

[rogo]

Hi there,

is it only me or do you also get no Chart when clicking on selections (a Horse or a football market)?

The window opens, i can see on the right side the matched Odds but the chart on the left is not appearing...

Please help, i didnt change anything on my Windows Server...

Kind Regards,
Roman

[MarkRussell]

Hi,

No it's everyone.
Betfair have changed something.
We are investigating.

Regards,
Mark

[rogo]

Thanks

[rogo]

Hi, any News on this?

[MarkRussell]

Hi,

We have fixed the Betfair chart issue which will be included in the next release.
If you want to get the release early, then uninstall via Windows Control Panel and then install via the following link:-
https://www.gruss-software.co.uk/Betting_Assistant/Betting_Assistant_1_3_0_48.msi

Regards,
Mark

[rogo]

Perfect Mark!!! It works

Have a nice Day!

[BruceLeet]

Cheers, was a major PITA trading without charts

[wesdag]

Hi,

I've downloaded the latest update but still not getting the graphs on the left side of the pop-up box.

Graphs only appear when I click on "Chart from BF website".

[BruceLeet]

Careful, this early Gruss version may be broken, some of my bets aren't being placed on the ladder, getting this :

Last action: Error placing bet. (CANNOT_ACCEPT_BET)

Never encountered that one before.

[GaryRussell]

Careful, this early Gruss version may be broken, some of my bets aren't being placed on the ladder, getting this :

Last action: Error placing bet. (CANNOT_ACCEPT_BET)

Never encountered that one before.

Please send a diagnostic log to admin@gruss-software.co.uk so I can check the underlying error. Select ‘Open settings folder’ from the options menu to find the logs.

[GaryRussell]

Hi,

I've downloaded the latest update but still not getting the graphs on the left side of the pop-up box.

Graphs only appear when I click on "Chart from BF website".

Strange. I’ll add some extra error logging codes will ask you to send me the diagnostic log. It does appear to work for most users.

[Wayne]

Ok i fixed that up now is there a way to keep the chart there longer than a few seconds

[GaryRussell]

Ok i fixed that up now is there a way to keep the chart there longer than a few seconds

Can you explain exactly the issue you are having? I’m not aware of an issue where the charts appear then disappear.

[GaryRussell]

Can anyone who still has issues with charts please try version 1.3.0.48a. Install Here

[BruceLeet]

Careful, this early Gruss version may be broken, some of my bets aren't being placed on the ladder, getting this :

Last action: Error placing bet. (CANNOT_ACCEPT_BET)

Never encountered that one before.

Please send a diagnostic log to admin@gruss-software.co.uk so I can check the underlying error. Select ‘Open settings folder’ from the options menu to find the logs.

OK, I sent you an email with a fresh short log where I replicated the error a couple times inside a minute.

Will now revert back to the previous stable version in the meantime while this gets fixed.