Betfair Charts not loading

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Re: Betfair Charts not loading

Postby alrodopial » Mon Dec 21, 2020 2:54 pm

now this is interesting
For the video with the the still picture:
When the window with the video appears, the picture updates every 10 secs, also at the bottom of the page the attached picture/buttons appear
and if you press the play button the video works well.If you don't press the play button the video continues to update every 10 secs
Closing and opening again the window does not solve the "problem" (now "problem" with quotes since you can watch the video if you press a button)
For the ok live video (video from other than previous tab) when the window opens, the video auto plays correctly and only the mute button appears at the bottom of the page (or by hovering the mouse over the window)
Maybe Garry can figure out what is going on after this info
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Re: Betfair Charts not loading

Postby alrodopial » Mon Dec 21, 2020 3:03 pm

in the v 0.47
the buttons appear at the bottom and disappear after a while / appear after hover over window

in v. 048b
This "correct" behavior is obtained by the "faulty" videos after pressing the play button
Now the buttons appear / disappear correctly
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Re: Betfair Charts not loading

Postby Mistermind » Mon Dec 21, 2020 3:39 pm

When streaminng video is activated without pausing 10 seconds,
does this activity inhibit the automatic updating of the price chart GUI?
If so, therecontinuous would seem to be only one realtime update window allowed at a time, not both. Not that I previously noticed, has there always been an exclusionn limit of one active window, either video or price GUI. Could this be due to storage protection or competition for control of scratch-work space?
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Re: Betfair Charts not loading

Postby GaryRussell » Tue Dec 22, 2020 10:21 am

Mistermind wrote:When streaminng video is activated without pausing 10 seconds,
does this activity inhibit the automatic updating of the price chart GUI?
If so, therecontinuous would seem to be only one realtime update window allowed at a time, not both. Not that I previously noticed, has there always been an exclusionn limit of one active window, either video or price GUI. Could this be due to storage protection or competition for control of scratch-work space?

No whatever the issue is with the video it is not inhibiting the charts.
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Re: Betfair Charts not loading

Postby GaryRussell » Tue Dec 22, 2020 10:28 am

I am adding a second option for anyone with issues using the built in browser to display video. Providing you are logged into the Betfair website in the Chrome browser it will invoke the popup from the website in a Chrome popup window. This will be equivalent to selecting the video from the website instead of a window in the Betting Assistant application. It will have the added benefit of being an always on top window which is not possible from the website.

I have also updated the web browser component again. There has been another recent update from the provider of this component. It may solve the issue, but can't be sure. I will post an update shortly.
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Re: Betfair Charts not loading

Postby kjansch » Tue Dec 22, 2020 4:33 pm

Ive been using the gruss website for live video of British and Irish horse racing through the software

i was wondering would any of the recent activity have had an impact on the latency of the streams as it appears to have played harder in-running ( assumption video is slower) since about Saturday evening
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Re: Betfair Charts not loading

Postby Mistermind » Tue Dec 22, 2020 7:45 pm

I wonder if it would be possible to simultaneously open two different BA windows showing the same race:

The first window driven by BA Production version, showing continuous video, but blank price GuI,

The second window driven by unreleased Beta BA version, showing discontinuous video, but continuously updated price BUI.

Gary's super-duper computer set-up no doubt has vastly better resources than us poor mortals, so that he cannot duplicate output faults if any arising from limited resources or different configurations or laptop default settings.
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Sports betting software from Gruss Software


The strength of Gruss Software is that it’s been designed by one of you, a frustrated sports punter, and then developed by listening to dozens of like-minded enthusiasts.

Gruss is owned and run by brothers Gary and Mark Russell. Gary discovered Betfair in 2004 and soon realised that using bespoke software to place bets was much more efficient than merely placing them through the website.

Gary built his own software and then enhanced its features after trialling it through other Betfair users and reacting to their improvement ideas, something that still happens today.

He started making a small monthly charge so he could work on it full-time and then recruited Mark to help develop the products and Gruss Software was born.

We think it’s the best of its kind and so do a lot of our customers. But you can never stand still in this game and we’ll continue to improve the software if any more great ideas emerge.