screen recording app not installed

Please post any questions regarding the program here.

Moderator: 2020vision

screen recording app not installed

Postby alrodopial » Tue Mar 02, 2021 7:58 am

win server 2012 R2
tested the screen rec app with v 049c and v0.49d (after uninstall/install ba from control panel)
and getting "grussRec app is not installed"

tested with v 047 and is working ok
so something is going wrong with the latest releases

Also please change the installing instructions at the release notes of v 0.46 by adding that in the case of server 2012
a further "feature install" of "user interface and infrastructure/desktop experience" is needed for the media player to appear/install

What is the frame per sec that the rec app captures the screen? Will it capture changes from a market with full stream enabled?
alrodopial
 
Posts: 1355
Joined: Wed Dec 06, 2006 9:59 pm

Re: screen recording app not installed

Postby alrodopial » Tue Mar 02, 2021 9:48 am

trying to auto update from v0.47 to latest version gives the attached error and ba is no longer functional
must be uninstalled/reinstalled
Attachments
Screenshot_4.png
Screenshot_4.png (23.17 KiB) Viewed 5300 times
alrodopial
 
Posts: 1355
Joined: Wed Dec 06, 2006 9:59 pm

Re: screen recording app not installed

Postby alrodopial » Wed Mar 03, 2021 11:42 am

In another pc even with the v0.47 I get GrussRec app is not installed so something else is going on
alrodopial
 
Posts: 1355
Joined: Wed Dec 06, 2006 9:59 pm

Re: screen recording app not installed

Postby GaryRussell » Thu Mar 04, 2021 10:38 am

What is the frame per sec that the rec app captures the screen? Will it capture changes from a market with full stream enabled?

Full streaming updates can be up to 50 times per second and the frame rate is 30 so it is not guaranteed to capture all changes.

trying to auto update from v0.47 to latest version gives the attached error and ba is no longer functional
must be uninstalled/reinstalled

It's when the auto update is from a version prior to 48. I will fix this.
User avatar
GaryRussell
Site Admin
 
Posts: 9688
Joined: Fri Nov 18, 2005 8:09 pm
Location: Birmingham, UK

Re: screen recording app not installed

Postby GaryRussell » Thu Mar 04, 2021 12:25 pm

We had a weird issue on Mark's PC where the .config file wasn't installed correctly. It can actually run without it. What happens if you delete the file named "GrussRecord.exe.config"? Does it work after deleting this file?
User avatar
GaryRussell
Site Admin
 
Posts: 9688
Joined: Fri Nov 18, 2005 8:09 pm
Location: Birmingham, UK


Return to Help

Who is online

Users browsing this forum: No registered users and 28 guests

Sports betting software from Gruss Software


The strength of Gruss Software is that it’s been designed by one of you, a frustrated sports punter, and then developed by listening to dozens of like-minded enthusiasts.

Gruss is owned and run by brothers Gary and Mark Russell. Gary discovered Betfair in 2004 and soon realised that using bespoke software to place bets was much more efficient than merely placing them through the website.

Gary built his own software and then enhanced its features after trialling it through other Betfair users and reacting to their improvement ideas, something that still happens today.

He started making a small monthly charge so he could work on it full-time and then recruited Mark to help develop the products and Gruss Software was born.

We think it’s the best of its kind and so do a lot of our customers. But you can never stand still in this game and we’ll continue to improve the software if any more great ideas emerge.