Urgent - Error loading markets?!

Please post any questions regarding the program here.

Moderator: 2020vision

Urgent - Error loading markets?!

Postby sam84 » Thu Nov 25, 2021 5:27 pm

Hi guys is it just me but Gruss is not loading any markets and hasn't for the last hour or so - I've already missed out on a 17 odd BSP winner :shock:

Is there a wider issue?? Normally super reliable this end.

Thanks
sam84
 
Posts: 9
Joined: Tue Jun 02, 2020 9:21 pm

Re: Urgent - Error loading markets?!

Postby sam84 » Thu Nov 25, 2021 5:36 pm

Since restarting Gruss it is now on retry attempt 117.
sam84
 
Posts: 9
Joined: Tue Jun 02, 2020 9:21 pm

Re: Urgent - Error loading markets?!

Postby fletcher2 » Thu Nov 25, 2021 5:41 pm

Somethings not right . Having same problem
fletcher2
 
Posts: 3
Joined: Sun Apr 11, 2021 9:59 am

Re: Urgent - Error loading markets?!

Postby MarkRussell » Thu Nov 25, 2021 6:03 pm

Hi,

We have identified an error in the API data which caused the problem.

Betfair have now removed the erroneous data and the markets are now loading.

Regards,
Mark
User avatar
MarkRussell
Site Admin
 
Posts: 1787
Joined: Tue Feb 20, 2007 6:38 pm
Location: Birmingham

Re: Urgent - Error loading markets?!

Postby sam84 » Thu Nov 25, 2021 6:40 pm

Thanks Mark
sam84
 
Posts: 9
Joined: Tue Jun 02, 2020 9:21 pm

Re: Urgent - Error loading markets?!

Postby scarlett3 » Fri Nov 26, 2021 6:24 pm

It is happening today as well :cry:
scarlett3
 
Posts: 29
Joined: Sat Jan 16, 2010 1:53 am

Re: Urgent - Error loading markets?!

Postby Poppydog » Fri Nov 26, 2021 7:28 pm

Yes - down for me too
Poppydog
 
Posts: 57
Joined: Tue May 23, 2006 8:40 pm
Location: Eastbourne, East Sussex

Re: Urgent - Error loading markets?!

Postby GaryRussell » Fri Nov 26, 2021 7:41 pm

See viewtopic.php?f=9&t=11021

What version are you using? If you are using 1.3.1.0 then reinstall from here

If you are using 1.3.0.49d and it did not auto update then reinstall from here
User avatar
GaryRussell
Site Admin
 
Posts: 9679
Joined: Fri Nov 18, 2005 8:09 pm
Location: Birmingham, UK

Re: Urgent - Error loading markets?!

Postby scarlett3 » Fri Nov 26, 2021 7:55 pm

Yes, that worked. Thanks Gary!
scarlett3
 
Posts: 29
Joined: Sat Jan 16, 2010 1:53 am

Re: Urgent - Error loading markets?!

Postby cashkill23 » Tue Jul 19, 2022 7:51 am

Today i use sporttune from bettingdev, no markets loaded. It uses latest betting assistent. Its error from betfair or software error?
cashkill23
 
Posts: 3
Joined: Mon Dec 30, 2019 12:58 am

Re: Urgent - Error loading markets?!

Postby GaryRussell » Tue Jul 19, 2022 7:56 am

No issue that I am aware of. You should contact BettingDev and I will work with them to resolve issue if they find that Betting Assistant is at fault.
User avatar
GaryRussell
Site Admin
 
Posts: 9679
Joined: Fri Nov 18, 2005 8:09 pm
Location: Birmingham, UK


Return to Help

Who is online

Users browsing this forum: No registered users and 44 guests

Sports betting software from Gruss Software


The strength of Gruss Software is that it’s been designed by one of you, a frustrated sports punter, and then developed by listening to dozens of like-minded enthusiasts.

Gruss is owned and run by brothers Gary and Mark Russell. Gary discovered Betfair in 2004 and soon realised that using bespoke software to place bets was much more efficient than merely placing them through the website.

Gary built his own software and then enhanced its features after trialling it through other Betfair users and reacting to their improvement ideas, something that still happens today.

He started making a small monthly charge so he could work on it full-time and then recruited Mark to help develop the products and Gruss Software was born.

We think it’s the best of its kind and so do a lot of our customers. But you can never stand still in this game and we’ll continue to improve the software if any more great ideas emerge.