Result sheet is not logging all the results

Please post any questions regarding the program here.

Moderator: 2020vision

Result sheet is not logging all the results

Postby xraymitch » Tue Jun 21, 2022 9:14 pm

Gary, I expect to see the outcomes for all the races I have triggered a bet in, yet after 30 or more races today all have in the result sheet is:

272054764313 Silent Flame B 0.84 1.28 RESULT_WON
272052750817 Alablaq B 0 0 CANCELLED
272050643628 Bell Shot B 2.13 1.71 RESULT_WON
272048164745 Parachute B 0 0 CANCELLED
272045506416 Liftoff B 0.66 1.22 RESULT_WON
272042436710 Rage Of Bamby B 0.48 1.16 RESULT_WON
272039093149 Wonder Starelzaam B 0 0 CANCELLED

Please let me know if I am mistaken.

Thanks
xraymitch
 
Posts: 410
Joined: Wed Jun 25, 2008 7:06 am
Location: UK

Re: Result sheet is not logging all the results

Postby GaryRussell » Wed Jun 22, 2022 1:04 pm

Sorry I don't know what went wrong. Please send a diagnostic log to admin@gruss-software.co.uk. Select Open settings folder from the options menu to find the Diagnostic Logs folder.
User avatar
GaryRussell
Site Admin
 
Posts: 9695
Joined: Fri Nov 18, 2005 8:09 pm
Location: Birmingham, UK

Re: Result sheet is not logging all the results

Postby xraymitch » Mon Jun 27, 2022 5:54 pm

GaryRussell wrote:Sorry I don't know what went wrong. Please send a diagnostic log to admin@gruss-software.co.uk. Select Open settings folder from the options menu to find the Diagnostic Logs folder.


Gary, I emailed the logs 22/6/2022 22:00.

Thanks
xraymitch
 
Posts: 410
Joined: Wed Jun 25, 2008 7:06 am
Location: UK

Re: Result sheet is not logging all the results

Postby GaryRussell » Tue Jun 28, 2022 8:56 am

Sorry for the late response. As far as I can tell looking at the diagnostic log you are using the same results worksheet for all tab pages. This is not supported. You need to use a different results sheet for each tab. So the worksheets would be named Sheet1|Results1|Sheet2|Results2 etc.
User avatar
GaryRussell
Site Admin
 
Posts: 9695
Joined: Fri Nov 18, 2005 8:09 pm
Location: Birmingham, UK

Re: Result sheet is not logging all the results

Postby xraymitch » Tue Jun 28, 2022 8:27 pm

GaryRussell wrote:Sorry for the late response. As far as I can tell looking at the diagnostic log you are using the same results worksheet for all tab pages. This is not supported. You need to use a different results sheet for each tab. So the worksheets would be named Sheet1|Results1|Sheet2|Results2 etc.


Thanks Gary,

You are quite correct when you say I am using the same results sheet for all tabs. It looks like I have misinterpreted the instructions in the user guide.

It seems to me that you are the only person available these days to answer queries, my apologies for adding to your ever increasing work load.

Thanks again for your feedback.
xraymitch
 
Posts: 410
Joined: Wed Jun 25, 2008 7:06 am
Location: UK


Return to Help

Who is online

Users browsing this forum: No registered users and 152 guests

Sports betting software from Gruss Software


The strength of Gruss Software is that it’s been designed by one of you, a frustrated sports punter, and then developed by listening to dozens of like-minded enthusiasts.

Gruss is owned and run by brothers Gary and Mark Russell. Gary discovered Betfair in 2004 and soon realised that using bespoke software to place bets was much more efficient than merely placing them through the website.

Gary built his own software and then enhanced its features after trialling it through other Betfair users and reacting to their improvement ideas, something that still happens today.

He started making a small monthly charge so he could work on it full-time and then recruited Mark to help develop the products and Gruss Software was born.

We think it’s the best of its kind and so do a lot of our customers. But you can never stand still in this game and we’ll continue to improve the software if any more great ideas emerge.