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by **eightball** » Mon Nov 28, 2022 2:11 pm

Why has the race status stopped working?

by **GaryRussell** » Mon Nov 28, 2022 2:50 pm

As far as I can see it is working. Which markets are not working? Are you seeing any text where the status usually displayed?

by **eightball** » Mon Nov 28, 2022 2:55 pm

It was just displaying "Dormant" and the last update was 07:50 this morning. It's OK now.

by **GaryRussell** » Mon Nov 28, 2022 3:00 pm

Must have been an issue at Betfair's end.

by **Deestar** » Tue Nov 29, 2022 3:29 pm

Yes issue at Betfair. I raised it with them this morning. It was fixed but is now not updating again.

by **GaryRussell** » Tue Nov 29, 2022 3:52 pm

Yes, I saw this too. I hope they fix it fast.

by **eightball** » Wed Nov 30, 2022 1:29 pm

Not working again. :evil:

by **eightball** » Wed Nov 30, 2022 1:44 pm

eightball wrote:Not working again.

Working now! :roll:

by **GaryRussell** » Wed Nov 30, 2022 1:47 pm

eightball wrote:
eightball wrote:Not working again.

Working now!

I am sorry this is an issue, but I can assure you the problem is Betfair, not an issue with Betting Assistant. If the data is there it will display it.

by **richardphunt** » Tue Dec 20, 2022 3:22 pm

Still a problem as of 19th Dec 2022.

It is a BetFair issue, as I have a number of Bots which communicate directly with the Betfair system and I can confirm I have seen this issue intermittently over several weeks.

Has anyone had an answer from Betfair on this?

by **Deestar** » Tue Dec 20, 2022 8:06 pm

richardphunt wrote:Still a problem as of 19th Dec 2022.

It is a BetFair issue, as I have a number of Bots which communicate directly with the Betfair system and I can confirm I have seen this issue intermittently over several weeks.

Has anyone had an answer from Betfair on this?

I've raised it several times. They simply say they are aware of it and are working on it. But they blame a 3rd party provider. It has been very inconsistent the last few weeks.

by **richardphunt** » Wed Dec 21, 2022 10:13 am

Deestar wrote:
richardphunt wrote:Still a problem as of 19th Dec 2022.

It is a BetFair issue, as I have a number of Bots which communicate directly with the Betfair system and I can confirm I have seen this issue intermittently over several weeks.

Has anyone had an answer from Betfair on this?

I've raised it several times. They simply say they are aware of it and are working on it. But they blame a 3rd party provider. It has been very inconsistent the last few weeks.

Thanks Deestar

A pretty typical PR response from Betfair.
I'll raise it with them too, so they know the issue hasn't gone cold.
Having to rewrite code for a client because the feature is so unreliable.

:idea:

--- GaryRussell --- Any chance of including the Race Status in COM?????

by **GaryRussell** » Wed Dec 21, 2022 1:05 pm

I'm going to post an update to the Beta version in the next few days. I can include race status through COM in this update.

by **richardphunt** » Wed Dec 21, 2022 4:53 pm

GaryRussell wrote:I'm going to post an update to the Beta version in the next few days. I can include race status through COM in this update.

Thanks --- that would be very helpful

Is the TPD stuff in that version too?

by **GaryRussell** » Wed Dec 21, 2022 5:33 pm

richardphunt wrote:
GaryRussell wrote:I'm going to post an update to the Beta version in the next few days. I can include race status through COM in this update.

Thanks --- that would be very helpful

Is the TPD stuff in that version too?

Do you mean in COM also? I'll see what I can do.

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