Api Error

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Api Error

Postby gvigliani » Tue Dec 06, 2022 4:17 pm

My Betting assistant report :" You Have exceded............."
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Re: Api Error

Postby GaryRussell » Tue Dec 06, 2022 10:15 pm

Can you give more information?
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Re: Api Error

Postby GaryRussell » Tue Dec 06, 2022 10:23 pm

Are you referring to "You have exceeded your max connection limit"? Have you got multiple instances of Betting Assistant open? The max limit for the streaming API is 10. If you open more than 5 instances, then you will see this message. It will revert to using the polling API. If you didn't then something unexpected must have happened to your connection so can you send the diagnostic log to admin@gruss-software.co.uk. Select "Open settings folder" from the options menu. We need the file named BA_Diagnostic-2022-12-06
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Re: Api Error

Postby alrodopial » Wed Dec 07, 2022 5:00 pm

I get the message in the pic from time to time (once in a month?)
4 instances running when I get the message
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Re: Api Error

Postby alrodopial » Wed Dec 07, 2022 5:04 pm

forgot it,
aus races and probably on very busy day with many races very close to each other
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Sports betting software from Gruss Software


The strength of Gruss Software is that it’s been designed by one of you, a frustrated sports punter, and then developed by listening to dozens of like-minded enthusiasts.

Gruss is owned and run by brothers Gary and Mark Russell. Gary discovered Betfair in 2004 and soon realised that using bespoke software to place bets was much more efficient than merely placing them through the website.

Gary built his own software and then enhanced its features after trialling it through other Betfair users and reacting to their improvement ideas, something that still happens today.

He started making a small monthly charge so he could work on it full-time and then recruited Mark to help develop the products and Gruss Software was born.

We think it’s the best of its kind and so do a lot of our customers. But you can never stand still in this game and we’ll continue to improve the software if any more great ideas emerge.

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