no graph last price matched

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no graph last price matched

Postby hermitdude » Thu Jul 20, 2023 5:34 am

I have an issue with graphs displaying. Betfair chart image displays just fine, but candlestick and last price matched show up blank seemingly at random. I cant see a pattern why this is happening. cheers.
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Re: no graph last price matched

Postby GaryRussell » Thu Jul 20, 2023 8:57 am

I cannot reproduce this and it being a random issue makes it more tricky. Can you send the diagnostic log to admin@gruss-software.co.uk next time it happens.

1) Select Open settings folder from the options menu.

2) Email the log from the relevant date in the Diagnostic Logs folder to admin@gruss-software.co.uk
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Sports betting software from Gruss Software


The strength of Gruss Software is that it’s been designed by one of you, a frustrated sports punter, and then developed by listening to dozens of like-minded enthusiasts.

Gruss is owned and run by brothers Gary and Mark Russell. Gary discovered Betfair in 2004 and soon realised that using bespoke software to place bets was much more efficient than merely placing them through the website.

Gary built his own software and then enhanced its features after trialling it through other Betfair users and reacting to their improvement ideas, something that still happens today.

He started making a small monthly charge so he could work on it full-time and then recruited Mark to help develop the products and Gruss Software was born.

We think it’s the best of its kind and so do a lot of our customers. But you can never stand still in this game and we’ll continue to improve the software if any more great ideas emerge.