Only get 2-3 prices per second

[cooldad]

I´ve configured the Default refresh rate to 0,1 seconds. But I only receive 2-3 price updates per second:

For instance, in the first 10 seconds of a race, I only received 15 prices, which is only 1.5 per second.

0:00:01 5.8 9.8 ...
0:00:02 5.8 9.8 ...
0:00:03 5.9 9.8 ...
0:00:03 5.9 9.8 ...
0:00:04 5.9 9.8 ...
0:00:05 5.9 10 ...
0:00:05 5.9 10 ...
0:00:06 5.9 10 ...
0:00:07 5.9 10 ...
0:00:07 5.9 10 ...
0:00:08 5.9 10 ...
0:00:09 5.9 10 ...
0:00:09 5.9 10 ...
0:00:10 5.9 10 ...
0:00:10 5.8 9.8 ...

I have a very fast internet connection, 2300 kBytes/sec.

I am applying an in-race strategy, so it is important that I receive the prices as quickly as possible. I only need the Back Odds 1, can I disable the other prices, would that make it faster? Do you have any suggestions for improvement? Thank you.

[GaryRussell]

Reboot your PC and router.

Check the Performance Options under the Options menu and make sure 'automatically adjust' is ticked.

[Captain Sensible]

Might be worth checking to see if the throttle limit is checked also as I think it's ticked by default and mine seems to revert back to default settings after installing new versions sometimes

[cooldad]

Yes, ´Automatically adjust´ is ticked, the throttle limit was set to 10 requests per second. Is this the appropriate setting? Any other suggestions? Thanks!

[GaryRussell]

You can safely set the throttle limit to 20. When set to 10 you are effectively throttling it to 0.2 seconds when viewing 1 market. I assume you are only viewing one market at a time. I suspect the problem lies with your ISP. There have been several topics on the Betfair forums about this, the problem is not specific to Betting Assistant so there is nothing I can change in the program to help you. You may find the problem resolves itself within a few days.

Also the problem is specific to Betfair so please don't take the fact that you don't have problems with other sites as an indication that it is Betting Assistant.

[cooldad]

OK, I understand. I´ve increased the throttle limit to 20. At least now I know that Betting Assistant settings are OK.