Cannot make connection to BetFair

[cooldad]

When I start Betting Assistant, after I logon, I receive the following error message:

---------------------------
Betting Assistant
---------------------------
System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it
at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)
at System.Net.Sockets.Socket.InternalConnect(EndPoint remoteEP)
at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Int32 timeout, Exception& exception)
--- End of inner exception stack trace ---
at System.Net.HttpWebRequest.GetRequestStream()
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at Betting_Assistant.betfair.BFGlobalService.login(LoginReq request)
at Betting_Assistant.Main.doLogon(Boolean loginAuto)
---------------------------
OK
---------------------------

I have no firewall, I am not using a proxy. I can connect to the Internet using IE, so the Connection settings in IE are fine (this was causing a similar problem last week). There is nothing wrong with my user credentials; I can run Betting Assistant and logon from a different PC with no problem.

From the Ethernet trace, it looks like Betting Assistant is doing a DNS lookup for api.betfair.com, which returns IP address 84.20.192.244, and then no data is seen on the interface.

Please note that this problem really is different from last week´s connection problem. Not only the error message is different, but last time I couldn´t even get /BA_Updates/UpdateConfig.xml, which seems OK now.

Any idea what can be causing this?

This the Ethernet trace:

No. Time Source Destination Protocol Info
1 0.000000 192.168.0.106 213.171.218.172 TCP iclpv-sas > http [SYN] Seq=0 Win=65535 Len=0 MSS=1460

Frame 1 (62 bytes on wire, 62 bytes captured)
Ethernet II, Src: SitecomE_3c:0b:85 (00:0c:f6:3c:0b:85), Dst: SitecomE_38:05:86 (00:0c:f6:38:05:86)
Internet Protocol, Src: 192.168.0.106 (192.168.0.106), Dst: 213.171.218.172 (213.171.218.172)
Transmission Control Protocol, Src Port: iclpv-sas (1391), Dst Port: http (80), Seq: 0, Len: 0

No. Time Source Destination Protocol Info
2 0.047558 213.171.218.172 192.168.0.106 TCP http > iclpv-sas [SYN, ACK] Seq=0 Ack=1 Win=5840 Len=0 MSS=1460

Frame 2 (62 bytes on wire, 62 bytes captured)
Ethernet II, Src: SitecomE_38:05:86 (00:0c:f6:38:05:86), Dst: SitecomE_3c:0b:85 (00:0c:f6:3c:0b:85)
Internet Protocol, Src: 213.171.218.172 (213.171.218.172), Dst: 192.168.0.106 (192.168.0.106)
Transmission Control Protocol, Src Port: http (80), Dst Port: iclpv-sas (1391), Seq: 0, Ack: 1, Len: 0

No. Time Source Destination Protocol Info
3 0.047655 192.168.0.106 213.171.218.172 TCP iclpv-sas > http [ACK] Seq=1 Ack=1 Win=65535 Len=0

Frame 3 (54 bytes on wire, 54 bytes captured)
Ethernet II, Src: SitecomE_3c:0b:85 (00:0c:f6:3c:0b:85), Dst: SitecomE_38:05:86 (00:0c:f6:38:05:86)
Internet Protocol, Src: 192.168.0.106 (192.168.0.106), Dst: 213.171.218.172 (213.171.218.172)
Transmission Control Protocol, Src Port: iclpv-sas (1391), Dst Port: http (80), Seq: 1, Ack: 1, Len: 0

No. Time Source Destination Protocol Info
4 0.048079 192.168.0.106 213.171.218.172 HTTP GET /BA_Updates/UpdateConfig.xml HTTP/1.1

Frame 4 (201 bytes on wire, 201 bytes captured)
Ethernet II, Src: SitecomE_3c:0b:85 (00:0c:f6:3c:0b:85), Dst: SitecomE_38:05:86 (00:0c:f6:38:05:86)
Internet Protocol, Src: 192.168.0.106 (192.168.0.106), Dst: 213.171.218.172 (213.171.218.172)
Transmission Control Protocol, Src Port: iclpv-sas (1391), Dst Port: http (80), Seq: 1, Ack: 1, Len: 147
Hypertext Transfer Protocol

No. Time Source Destination Protocol Info
5 0.106280 213.171.218.172 192.168.0.106 TCP http > iclpv-sas [ACK] Seq=1 Ack=148 Win=5840 Len=0

Frame 5 (54 bytes on wire, 54 bytes captured)
Ethernet II, Src: SitecomE_38:05:86 (00:0c:f6:38:05:86), Dst: SitecomE_3c:0b:85 (00:0c:f6:3c:0b:85)
Internet Protocol, Src: 213.171.218.172 (213.171.218.172), Dst: 192.168.0.106 (192.168.0.106)
Transmission Control Protocol, Src Port: http (80), Dst Port: iclpv-sas (1391), Seq: 1, Ack: 148, Len: 0

No. Time Source Destination Protocol Info
6 0.107031 213.171.218.172 192.168.0.106 HTTP/XML HTTP/1.1 200 OK

Frame 6 (1005 bytes on wire, 1005 bytes captured)
Ethernet II, Src: SitecomE_38:05:86 (00:0c:f6:38:05:86), Dst: SitecomE_3c:0b:85 (00:0c:f6:3c:0b:85)
Internet Protocol, Src: 213.171.218.172 (213.171.218.172), Dst: 192.168.0.106 (192.168.0.106)
Transmission Control Protocol, Src Port: http (80), Dst Port: iclpv-sas (1391), Seq: 1, Ack: 148, Len: 951
Hypertext Transfer Protocol
eXtensible Markup Language

No. Time Source Destination Protocol Info
7 0.145473 192.168.0.106 213.171.218.172 HTTP GET /BA_Updates/UpdateConfig.xml HTTP/1.1

Frame 7 (341 bytes on wire, 341 bytes captured)
Ethernet II, Src: SitecomE_3c:0b:85 (00:0c:f6:3c:0b:85), Dst: SitecomE_38:05:86 (00:0c:f6:38:05:86)
Internet Protocol, Src: 192.168.0.106 (192.168.0.106), Dst: 213.171.218.172 (213.171.218.172)
Transmission Control Protocol, Src Port: iclpv-sas (1391), Dst Port: http (80), Seq: 148, Ack: 952, Len: 287
Hypertext Transfer Protocol

No. Time Source Destination Protocol Info
8 0.205581 213.171.218.172 192.168.0.106 HTTP/XML HTTP/1.1 200 OK

Frame 8 (1004 bytes on wire, 1004 bytes captured)
Ethernet II, Src: SitecomE_38:05:86 (00:0c:f6:38:05:86), Dst: SitecomE_3c:0b:85 (00:0c:f6:3c:0b:85)
Internet Protocol, Src: 213.171.218.172 (213.171.218.172), Dst: 192.168.0.106 (192.168.0.106)
Transmission Control Protocol, Src Port: http (80), Dst Port: iclpv-sas (1391), Seq: 952, Ack: 435, Len: 950
Hypertext Transfer Protocol
eXtensible Markup Language

No. Time Source Destination Protocol Info
9 0.320818 192.168.0.106 213.171.218.172 TCP iclpv-sas > http [RST, ACK] Seq=435 Ack=1902 Win=0 Len=0

Frame 9 (54 bytes on wire, 54 bytes captured)
Ethernet II, Src: SitecomE_3c:0b:85 (00:0c:f6:3c:0b:85), Dst: SitecomE_38:05:86 (00:0c:f6:38:05:86)
Internet Protocol, Src: 192.168.0.106 (192.168.0.106), Dst: 213.171.218.172 (213.171.218.172)
Transmission Control Protocol, Src Port: iclpv-sas (1391), Dst Port: http (80), Seq: 435, Ack: 1902, Len: 0

No. Time Source Destination Protocol Info
10 6.558815 192.168.0.106 192.168.0.1 DNS Standard query A api.betfair.com

Frame 10 (75 bytes on wire, 75 bytes captured)
Ethernet II, Src: SitecomE_3c:0b:85 (00:0c:f6:3c:0b:85), Dst: SitecomE_38:05:86 (00:0c:f6:38:05:86)
Internet Protocol, Src: 192.168.0.106 (192.168.0.106), Dst: 192.168.0.1 (192.168.0.1)
User Datagram Protocol, Src Port: cardax (1072), Dst Port: domain (53)
Domain Name System (query)
[Response In: 11]
Transaction ID: 0x53a2
Flags: 0x0100 (Standard query)
Questions: 1
Answer RRs: 0
Authority RRs: 0
Additional RRs: 0
Queries

No. Time Source Destination Protocol Info
11 6.587958 192.168.0.1 192.168.0.106 DNS Standard query response A 84.20.192.244

Frame 11 (91 bytes on wire, 91 bytes captured)
Ethernet II, Src: SitecomE_38:05:86 (00:0c:f6:38:05:86), Dst: SitecomE_3c:0b:85 (00:0c:f6:3c:0b:85)
Internet Protocol, Src: 192.168.0.1 (192.168.0.1), Dst: 192.168.0.106 (192.168.0.106)
User Datagram Protocol, Src Port: domain (53), Dst Port: cardax (1072)
Domain Name System (response)
[Request In: 10]
[Time: 0.029143000 seconds]
Transaction ID: 0x53a2
Flags: 0x8180 (Standard query response, No error)
Questions: 1
Answer RRs: 1
Authority RRs: 0
Additional RRs: 0
Queries
Answers

[GaryRussell]

Are you sure you are not using a proxy? I have seen this error message before when trying to connect through a proxy.

Edit the file Betting Assistant.exe.config in the c:\program files\Betting Assistant Beta folder and change the proxy setting to read as follows.

<proxy bypassonlocal="false" usesystemdefault="false" />

Does this help?

[cooldad]

No, unfortunately it doesn't work.

[GaryRussell]

If it's not a proxy and it's not a firewall then I'm afraid I'm at a loss to explain. I'll let you know if I have any other ideas.

[GaryRussell]

I suppose we should try and rule out whether BA is being blocked by your PC.

If you open https://api.betfair.com/global/v3/BFGlobalService.wsdl in IE do you get a page of xml? If you do this would suggest BA is being blocked. You can then try renaming Betting Assistant.exe to Betting Assistant1.exe and run the copy, does the copy work?

[cooldad]

From IE, I can open https://api.betfair.com/global/v3/BFGlobalService.wsdl, then I get an XML page:
<?xml version="1.0" encoding="UTF-8" ?>
- <!--

Copyright 2003-2004 ...

-->
- <wsdl:definitions name="BFGlobalService" targetNamespace="http://www.betfair.com/publicapi/v3/BFGlobalService/"

etc.

I renamed BA to Betting Assistant1.exe, and I still got the same error. Any other suggestions?

[GaryRussell]

Sorry, no suggestions yet, but I am certain your PC or maybe your router is blocking the program somehow.

[cooldad]

I agree it must be my PC, as another laptop (using the same router and internet connection) is working fine. I must be something simple. I´ll now check my Windows services if something´s running that might be blocking it.

[cooldad]

It´s working again. Although I had configured Symantec Firewall to allow BA, I disabled Symantec Firewall, stopped all Symantec services, it was apparantly still blocking BA. Only after I uninstalled Symantec Firewall, BA worked again. Sorry for any disturbance I´ve caused.