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by **sasha** » Fri Jun 04, 2010 2:58 pm

hi i have just purchased the betting assistant and all seems well except when i try and set the time before off . i go market>auto select market>at specific time before off , but the pop up box for setting the time does not apppear . any help would be appreciated . mike .

by **GaryRussell** » Fri Jun 04, 2010 3:08 pm

That sounds a bit bizarre. I cannot really say what is happening as I cannot think of situation where the popup box would not appear. Did it work during the 30 day trial or have you only just tried this feature? Would you agree to me using our remote asssitance software to connect to your PC so I can see this for myself?

by **sasha** » Fri Jun 04, 2010 3:17 pm

i did the 30 day trial some months ago and have just decided to purchase , the trial version worked fine .
yes you can remotely look , how do we do that ????

mike

by **GaryRussell** » Fri Jun 04, 2010 3:17 pm

I will send you a private message with the details.

by **sasha** » Fri Jun 04, 2010 7:07 pm

hi gary i did a system restore and uninstalled and reinstalled net framework 3.5 , but still no pop up !!!!!!!!

mike

by **GaryRussell** » Fri Jun 04, 2010 7:38 pm

I'm afraid this one has me beat. It doesn't use framework 3.5. It uses framework 2.0 which is built into Vista and Windows 7. Somehow it has got corrupted. Right now the only thing I can suggest is to re-install windows or cancel your subscription and I will refund your payment. I'm sure other users will vouch for me when I say I can usually solve most problems, but unfortunately having seen the problem for myself, not in this case.

by **mak** » Fri Jun 04, 2010 9:42 pm

sasha,
i have to admit that Gary have helped me several times,( at least 4 times through remote assistance) & several times through this forum, so definitely he has done his best, i am sure.I don't know if you can reinstall windows, but sometimes i have seen some expert members of this forum to suggest a few tips & tricks which can help to solve some strange problems like this one.Unfortunately i am not in position to help you but i would suggest to wait some more time to see if someone else can suggest something.

*as you can understand English is not my strong point also...

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