Help! can't login

[lsotdog]

Hi, I have just downloaded the software and am having trouble logging in

I recieve the error: the underlying connection was closed unable to connect to the remote server

I have checked my username and password, rebooted, uninstalled downloaded and installed again.
Removed my firewall with no sucess. Also I have no bf messages on site.

I have read elsewhere that bf are upgrading their software today (27/08) is this a related issue?

Any help is appreciated

Thanks

[GaryRussell]

That message usually appears when the program is specifically being blocked from accessing the Internet. Are you sure there is no Anti Virus/Anti Syware/Firewall software blocking the program?

[lsotdog]

Thanks for the quick reply!

I am only running the winxp firewall which I disabled, avg antivirus and adaware.

I'm really not sure what could be doing it

[GaryRussell]

Anyone else got any ideas?

It can only be one of two things to my knowledge (firewall or proxy). Just tested it through a proxy and it works so I'm out of suggestions.

[lsotdog]

Got it thanks, My ie was set to run through a proxy, not sure who set that up!

Cheers for the prompt replies