Australian wallet retry wont go away

[dngladwin]

help guys
I have a problem with the Australian wallet not loading and i cant use the software its on retry 56 or something!
hope this is in the correct section,

[GaryRussell]

There must be a problem with Betfair's Australian server. While it is retrying you can open preferences, select quick pick preferences, untick "Include Australian markets" and click the ok button. It should then continue, but without the Australian markets.

[dngladwin]

ok found that sorted
if i dont use my Australian wallet i guess i can leave it unchecked anyway?

[GaryRussell]

ok found that sorted
if i dont use my Australian wallet i guess i can leave it unchecked anyway?

Yes. It also means it will load the markets that little bit quicker.

[dngladwin]

thaks for that Gary
brilliant software, im trading prices but make silly mistakes, and lose money!!!
backing and laying is ok but trying to fullfill the potential of the software is something i would like to learn! do you do any courses?

[GaryRussell]

We don't ourselves, but trainining is available. See http://www.gruss-software.co.uk/page/78/Training.htm

[Captain Sensible]

Yep this is a pain seems to happen quite frequently with the Aus server going down. Is there anyway you could set it so it only tries a certain amount of times and gives up. Once the servers down it could be down for hours.

[GaryRussell]

Yep this is a pain seems to happen quite frequently with the Aus server going down. Is there anyway you could set it so it only tries a certain amount of times and gives up. Once the servers down it could be down for hours.

We will definitely be doing something to prevent this situation. In the meantime you can always open preferences and untick the option.