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by **Shaun** » Sun Jan 09, 2011 3:22 pm

Is the API slow today?

by **mak** » Sun Jan 09, 2011 7:34 pm

I think you are right..
International user but still slower than other days.

by **mak** » Wed Jan 12, 2011 4:32 pm

12/01/2011

Is the API slow today?

by **GaryRussell** » Wed Jan 12, 2011 5:14 pm

We are not aware of any issues at the moment. The response times look ok, but requests for my UK account don't go through the malta server so I cannot say for sure there isn't a problem there.

by **mak** » Wed Jan 12, 2011 5:54 pm

It seems a little better right now
But refresh time sometimes "freeze" for a sec or more and then continues normal again ( i have it at 0.4 and for a while actual refresh reach 2.5..)
Internet speed is ok
Don't know..

by **mak** » Fri Jan 14, 2011 3:33 pm

Can't understand..
Yesterday speed was fine
Today it is my worst day regarding refresh times

Any international users in play horse races?

by **alrodopial** » Fri Jan 14, 2011 7:59 pm

Instead of 0.2 refresh I get 0.2 - 0.4 Mak

by **mak** » Fri Jan 14, 2011 8:04 pm

Gia soy file!
I don't know if you are talking about the last 2 hours which were pretty good
at the time i post it it was awful...

by **Haviton** » Mon Jan 17, 2011 2:05 pm

Im having probs today

Error placing bets.
Bets not being placed
Last bet took 46588 MS to place.

by **RJM** » Mon Jan 17, 2011 2:16 pm

No problems here - I'm in the UK.

by **mak** » Mon Jan 17, 2011 3:01 pm

Just restarted my vps because refresh & bet placement are awful today
Gary, can you pass our complains about Malta server and see if there is a problem with their server. In play markets for international user are crap...

by **GaryRussell** » Mon Jan 17, 2011 3:04 pm

I have passed on the comments to Betfair. I'll let you know their response.

by **GaryRussell** » Mon Jan 17, 2011 3:07 pm

In play markets for international user are crap...

Do you know for a fact it is affecting other international users? If it is being mentioned elsewhere it would strengthen the case with Betfair.

by **mak** » Mon Jan 17, 2011 3:18 pm

Not for a fact Gary, thought that Haviton is international, at least for me in 2 different vps i get refresh rates between 0.4 which is what i ask, up to 3.355 !!

I don't know if this is relative but though i have set the requests at 15 per sec in my bot, rarely goes more than 8.

by **GaryRussell** » Mon Jan 17, 2011 4:39 pm

Have received the following reply from Betfair.

There are currently no known performance issues affecting international clients.
I asked our technical teams to check for any potential issues and they are satisfied that everything is currently running normally.

What is the typical response time you see in brackets next to the actual refresh rate?

API Slow

API Slow

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